Business Analyst 3

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Job Summary: Reviews, analyzes, and evaluates user needs to create solutions that support overall business strategies. Documents system/processes requirements, defines scope and objectives, and creates system specifications that drive process improvement and system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Contributes to moderately complex aspects of a project.

Position Focus:

The successful candidate will bring passion and excitement for supporting a rapidly growing online enrollment and information platform with a goal-oriented, collaborative, and problem-solving mindset. The business processes managed on this platform, and for which will require collaboration with recruitment, marketing, communications, applications, completion, and credentials. You will be part of a dynamic organization that embraces a flexible work, staff members are expected to be on site three days per week.

Job Responsibilities:

1. Perform a diverse range of analytical duties in the development of technology solutions for business processes.
2. Plan, organize, and define requirements, methods, and end user objectives, coordinate effort with team members, other IT staff, users, and vendors.
3. Interview, analyze, and document end-user processes and systems requirements for enhancement and/or workflow improvements or new system development.
4. Develop and execute system test plans to ensure application performance aligns to specifications.
5. Prepare technical reports, design workflow maps or other documents to facilitate system understanding.
6. May lead segments of larger projects, develop trainings, presentations, and communications.

Skills & Abilities:

1. Developed analytical, critical thinking and problem-solving skills.
2. Developed interpersonal, written, communication, presentation, and organizational skills.
3. Proven ability to lead and manage staff.
4. Proven expertise with systems and process analysis methods and techniques.
5. Proven project management skills.
6. Knowledge of commonly used concepts, practices, and procedures.

Required Education & Experience: Bachelor’s Degree in related field and 4 years of related experience or the equivalent combination of education and experience.