Senior Manager of Operations: Facilities, Event Logistics & Planning
Location: Boston, Chicago
About L.E.K. Consulting:
L.E.K. Consulting is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact. We are uncompromising in our approach to helping clients consistently make better decisions, deliver improved business performance and generate greater shareholder returns. The firm advises and supports global companies that are leaders in their industries — including the largest private and public sector organizations, private equity firms and emerging entrepreneurial businesses. Founded 40 years ago, L.E.K. employs more than 2,200 professionals across the Americas, Asia-Pacific and Europe. For more information, go to .
Overview of function:
The Sr. Manager of Operations: Facilities, Event Logistics & Planning will be the driving force behind ensuring our US offices (7 locations) run smoothly and that our internal events are memorable and flawlessly executed. In this role, you’ll:
- Lead and oversee day-to-day office operations, including managing front desk staff, coordinating real estate projects, and working with vendors to keep everything running seamlessly.
- Take charge of all internal L.E.K. events across the US. You’ll plan, organize, and execute various events and activities, collaborating with stakeholders to bring their vision to life. This includes everything from finding the perfect venues and negotiating contracts to managing budgets and handling invites.
- Drive office layout changes and moves, ensuring our spaces adapt to the evolving needs of the business while maintaining a welcoming and efficient environment.
- Act as the primary liaison with office and facilities vendors, negotiating agreements and ensuring the highest standards for services provided, from maintenance to catering for events.
Responsibilities:
- Lead and manage a team of approximately 7 front office staff across US locations, ensuring smooth daily operations and a high level of service.
- Oversee day-to-day office operations, including front desk activities, facility maintenance, and vendor coordination to support a seamless work environment.
- Execute real estate projects and initiatives, such as office moves, buildouts, and space enhancements, adapting to the evolving needs of the firm.
- Plan, budget, coordinate, and track all US-based firm events, retreats, and conferences, ensuring they align with organizational goals and deliver an exceptional experience.
- Manage event logistics, including booking venues, arranging food and beverage, procuring supplies, and coordinating audio/visual needs.
- Own event budgeting from initial projections to final reports, ensuring events stay within budget while delivering a high-quality experience.
- As needed, build and maintain strong relationships with vendors, negotiating contracts, securing services, and ensuring timely payments.
- Work closely with firm leadership to provide regular updates on event progress, tracking key details, and ensuring all requirements are met.
- Collaborate with the finance and operations teams to manage vendor deposits, invoices, and budget compliance for each event.
- Offer support and expertise for internal office events, advising on venue selection, contract negotiations, and logistics as needed.
- Keep the firm’s calendars up-to-date, ensuring accuracy to support planning and business needs.
Requirements:
- Effective team leadership with experience managing office staff.
- Focus on people development, providing coaching and growth opportunities.
- Strong organizational skills for managing multiple events within budgets.
- Excellent communication skills, including collaboration with senior leadership.
- Problem-solving abilities to handle unforeseen challenges effectively.
- Quick decision-making and clear guidance under tight timelines.
- Proven experience in negotiation and event budgeting.
- Ability to prioritize tasks and delegate responsibilities efficiently.
- Adaptability and resourcefulness in dynamic situations.
- High attention to detail in planning and execution.
For more information and to apply, go to .
- Applicants must be currently authorized to work in the United States on a full-time basis.
- L.E.K. Consulting is an Equal Opportunity Employer.
- L.E.K. Consulting has a hybrid work model in place for our U.S. offices.