Assistant General Manager

One of the AGM – primary objective is to provide an above and beyond experience for guests while showing a deep understanding of our wine list, the guest’s palate and the ability to provide a wine that the guest will enjoy, either by direct contact with the guests or through the service staff.   

Compensation: 

• 70,000 - 80,000 annually depending on experience 
• Bonus program 
• % Bonus off of base salary if budgeted Net Income is met = 5%
• % Bonus off of base salary if budgeted Net Income exceeds 1.5x. = 10%

Company Highlights and Perks:

• Healthcare Coverage: Fully covered healthcare with 100% covered medical (PPO and HMO plans) Dental and Vision options are also available. 
• Work alongside Chef Bryant Ng and a dedicated team passionate about creating memorable dining experiences.
• An opportunity for mentorship and career growth, with the potential to step into a GM role in the future.
• Restaurant Discounts: Get 50% off at other RCF restaurants. For more details, visit rusticcanyonrestaurant.com.
• Wellness stipend - $1,000 annually 
• Cell phone stipend - $75 a month. 

Duties and responsibilities 

As an AGM, your job responsibilities include, but are not limited to:

• Express a passion for food and wine pairing, specifically Cassia (SE Asian) cuisine and be able to use it while guiding guests.
• Remembering regular guests- their preferences and palates.
• Be up to date on menu knowledge- includes all spirits, wines by the glass, cocktails, and food items. 
• Attend and contribute to daily pre-shift meetings.
• Maintain a management presence on the floor during service hours, execute manager duties
• Maintaining proper dining experience as it pertains to Cassia: in a proper/timely manner with poise, etiquette, and efficiency.
• Teach the service staff to properly present, open, and pour wine tableside, and maintain that service standard for all wine service at Cassia. 
• Knowledge of and ability to make all cocktails offered on the menu.
• Understands and can communicate products and services available.
• Following proper food handling and safety regulations, reporting injuries or unsafe conditions to the supervisor.
• Perform management duties as assigned by the General Manager
• Step into the role of General Manager when the GM is not present at the restaurant. 

Qualifications:

• Previous experience as a floor manager or AGM in a high-volume restaurant is preferred.
• Spanish language is preferred but not necessary.
• Strong leadership and communication skills.
• Passion for hospitality and a desire to grow within the industry.
• A hands-on approach with a focus on team collaboration.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent customer service skills, friendly and outgoing manner with the public. 
• Flexibility in work assignments and shifts.
• Staff is expected to be at work on time to their scheduled shifts and maintain a professional appearance and be friendly and welcoming to guests and co-workers at all times. 
• Ability to accept and follow verbal instructions and delegated tasks in English.
• Fundamental understanding of sanitation, cleanliness and personal hygiene.
• Possession of California Manager Food Handlers card.

Physical Demands

• Requires moderate physical effort
• Requires long stretches of standing, occasional carrying, pushing or pulling of items up to 50 lbs in weight

Uniform Requirements

• Dress to fit in with the company culture so you can feel like you're representative of the company and its values.

More detail about Cassia part of Rustic Canyon Family, please visit