Golf Retail Director

The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, 31 tennis courts, 15 pickleball courts, eight bocce courts, ten unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings.

Come join our team on the Island of Much More!

Job Duties & Responsibilities:

• Development of the merchandising philosophy and annual buying plan/budget for all assigned retail outlets at The Landings Golf & Athletic Club.
• Develops and implements strategies and analysis to react appropriately and in a timely manner to sales trends.
• Plan and execute merchandising strategies to promote product visibility and increase sales.
• Organize promotional events, seasonal sales, and member-exclusive offers.
• Stay updated on golf trends and stock products that appeal to the club’s clientele.
• Presents a diverse and desirable array of apparel and accessories in line with member needs, preferences and sales patterns.
• Lead, mentor, and develop the retail team, providing clear direction and fostering a positive work environment.
• Set and monitor performance goals for the retail staff, conducting regular evaluations and training to ensure professional growth.
• Ensure staff is knowledgeable about products and able to provide exceptional customer service.
• Purchases Men’s, Ladies, Juniors and Gift apparel and accessories.
• Determines and maintains appropriate mix and levels of regular stock and seasonal products within budgetary guidelines, while maintaining cost of goods sold percentage.
• Management of vendor relationships; maintains all vendor contact information as it relates to purchasing incentives, seasonal offerings, special orders, and promotions.
• Manage vendor performance to maximize profitability and member brand satisfaction.
• Oversight of Golf Visual Merchandising and ensuring golf shops remain visually attractive to engage member traffic and maximize sales profitability.
• Oversees and manages the merchandising floor plan and stock rotation/presentation on a regular basis.
• Attends approved merchandise buying shows and conferences within the limits of the budget.
• Facilitates and coordinates merchandise/gifts and retail events for special events and tournaments.
• Oversees and implements special merchandise events, including but not limited to trunk shows, themed events, and special programs.
• Coordinates e-mail initiatives and news blasts to create ongoing communication with Members and Guests about new merchandise, new/current promotions, and special events.
• Forecasts financial performance based on current trends and knowledge of future events impacting business.
• Develops and implements necessary systems and internal controls to safeguard inventory and assets to reduce loss from theft, pilferage, defective/damaged goods, returns and markdowns.
• Supports Golf Professionals and other managers in the accurate and timely physical inventory counts; updates the POS system and all required reconciliation activities.
• Achieves daily, monthly and yearly sales budget projections through promotion and customer service, receipt flow management, floor rotations, sales events, etc.
• Complies with TLGAC policies and procedures.
• Other duties as assigned.

Experience & Qualifications:

• High school diploma or GED.
• A minimum of three years of golf retail management/buying experience, preferably in a private club.
• A strong and verifiable record of achievement in increasing retail sales, turnover, and lowering of cost of goods sold.

Skills & Knowledge:

• Proven experience developing outstanding and creative visual merchandising skills.
• Excellent organizational and communications skills, verbal and written.
• Knowledge of private club and/or resort merchandising operations, a plus.
• A deep understanding of the golf and club retail market, especially as it pertains to member business, a plus.
• Understanding of buying habits for an active membership.
• Strong working and practical knowledge of open to buy systems.
• Demonstrated success in adapting to industry trends.
• A strong desire to lead the retail experience not only through buying and retailing skills, but also through a true passion for educating other staff members on the retail process.
• Ability to work effectively with different departments and personalities.

Physical Requirements:

• Must be able to stand for long periods of time.
• Must be able to work in an environment that requires travel to various locations on campus by approved means.
• Flexible schedule that may include weekends and holidays.
• Ability to lift a minimum of 30 pounds.

The Landings Golf & Athletic Club offers a diverse, dynamic, and thriving environment that supports career development for all our team members.