Visa Sponsorship: Not Available
Job Summary:
Are you early in your IT career and looking for an opportunity to grow your skills in a dynamic environment? We are seeking a customer-centric IT Support and Systems Analyst to provide ongoing, onsite support and maintenance of our network and user hardware/software. In this role, you will be responsible for deploying and maintaining desktops and network infrastructure, coordinating with third-party contractors for system monitoring and patching, and developing both short- and long-term network plans. This is a hands-on, onsite role that will have a direct impact on ensuring our IT systems are efficient and secure.
Essential Functions:
- Maintain network infrastructure and ensure uptime
- Create, manage, and maintain user accounts (Active Directory, M365, ERP)
- Install and upgrade hardware/software
- Set up and commission new laptops and desktops
- Coordinate third-party consulting resources for network and desktop support
- Administer network file share security
- Provide Microsoft network administration and security risk management
- Maintain virtual servers as needed
- Manage VoIP telephone systems
- Document procedures, best practices, and user guides
Education and Experience:
- Bachelor's degree in Information Technology or relevant technical certification
- At least 2 years of experience in networking and information systems
- Experience in a manufacturing environment is a plus
- Experience with Nutanix is a plus
Knowledge, Skills, and Abilities:
- Strong troubleshooting and problem-solving skills
- Excellent interpersonal skills to interface with internal/external customers and vendors
- Effective time management and project management abilities
Environmental Conditions:
This is an onsite position , primarily office-based, with some time required in our manufacturing facility (including clean room and warehouse). You should be comfortable using computers and telephones frequently, and some travel (<20%) may be required, including occasional evening or weekend work.
Physical Requirements:
- Ability to lift up to 50 pounds
- Frequent bending, stretching, twisting, and standing for long periods
Apply Today:
If you're excited to expand your IT career and make an impact within a collaborative team, we'd love to hear from you!