Center Director

GENERAL SUMMARY

CENTER DIRECTOR

Are you ready for a career that challenges you every day? Are you someone who loves building relationships, driving sales, and supporting education? If you are, then we have an exciting opportunity for you! We are currently seeking a Center Director to work with our team of Directors and skilled educators who are passionate about creating exceptional customer experiences, supporting education, and driving revenue. At Sylvan Learning, we believe in creating an environment where every child can succeed. As a Center Director, you will play a crucial role in bringing this vision to life. You will have the opportunity to make a real difference in the lives of children and families in your community.

WE ARE LOOKING FOR SOMEONE WHO:

• Has a passion for education and a deep understanding of the importance of academic success.
• Thrives in a fast-paced environment and is comfortable wearing many hats.
• Is a natural relationship builder and has a passion for making, setting, and achieving goals.
• Possesses exceptional communication and interpersonal skills to build strong relationships with parents, students, colleagues, and the local community.
• Is committed to continuously improving performance metrics to ensure center and revenue growth as well as students’ educational growth.

At Sylvan Learning, we value creativity, passion, and a growth mindset. We offer a supportive and dynamic work environment where you can be yourself, challenge yourself, and make a real impact. If you are excited about the prospect of being a Center Director and positively impacting our community, this is the role for you!

ESSENTIAL JOB FUNCTIONS:

• Consistently maintain the KPI expectations of the system in sales and operations.
• Be the friendly face of Sylvan, providing top-notch customer service that ensures all calls and walk-ins are answered promptly during business hours.
• Assess and observe students, discuss results and observations with parents, and set goals that accompany a plan for success.
• Meet with parents to discuss enrollment options & opportunities, as well as ongoing support.
• Keep our center running like a well-oiled machine by managing essential operational activities, such as teacher payroll, customer billing, account maintenance and monitoring, teacher scheduling, and labor management.
• Work closely with the Director of Student Advancement to ensure our instruction is top-notch.
• Be the expert at keeping our customers engaged and enrolled by directing the sales and service process throughout the customer lifecycle.
• Help our customers find the best payment options for their needs and make sure the application and closing process is smooth and stress-free.
• Use community engagement initiatives to drive enrollments and promote Sylvan.
• Build strong relationships with teachers, educational specialists, and other key players in the education world to help us make a difference in the lives of our students.
• Get out into the community to establish rapport and spread the word about Sylvan.
• Make sure our center looks sharp and professional at all times.
• Be a champion for student safety and well-being by ensuring that our center adheres to all policies and safety standards.

SKILLS/REQUIREMENTS:

• Can define your "win" – we need someone that is hungry, and no, we don't mean for pizza!
• Multitask like it is going out of style- we do work with kids after all!
• Have a memory like Rain Man.
• Know how to control and manage your time—Ferris Bueller should not be your role model.
• Must love working with people and find kids fun!
• Can handle a group text- Communication is key!
• You’re a leader who pulls not pushes.
• Believes in the power of Radical Honesty .
• Can embrace the phrase— “it always works out”- because it always works out.
• Loves to learn and values feedback as an opportunity to grow.
• Believes education is valuable and important!
• Hold a bachelor’s degree.

BENEFITS:

• Health Insurance
• Dental Insurance
• Sylvan Tuition Incentives
• Up to 2 weeks of PTO from start of employment (start date dependent)
• Bonus pay
• Paid time off
• Vision insurance
• Life insurance
• Paid training
• Employee discount

Job Type: fulltime

Education: Bachelor's degree

Work location: On-site

Pay: $48000 - $55000 / year

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.