Responsible for courteously and efficiently serving guests while preparing coffee, tea and other non-alcoholic/alcoholic beverages along with a variety of food items.
Essential Functions and Responsibilities of the job include but are not limited to:
• Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to guests.
• Contributes to a positive team environment.
• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission.
• Communicates effectively and engages with guests and fellow team members.
• Accurately and courteously take guest orders, make recommendations, suggestions and leverage selling skills.
• Serves as coffee expert, providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.)
• Responsibly serves alcoholic beverages by properly verifying identification and age requirements of all customers ordering and consuming alcoholic beverages.
• Completes and maintains any required training by law, such as Responsible Beverage Service Training (RBS Training) and Food Handler Cards.
• Prepare, stock, and serve food items. Follow all safety procedures when using the TurboChef oven and any other kitchen equipment.
• Maintain clean & sanitized bar tables, chairs, stools, and counter surface at all times.
• Routinely clean and upkeep espresso machines and brewing equipment.
• Adhere to food safety requirements and health department guidelines.
• Process all cash and charge transactions according to house procedures.
• Close checks and run reports at the end of shift.
• Stock side station with necessary coffee, tea, and beverage items.
• Assist Food and Beverage Manager with stocking beverages, mixes and food items.
• Stock beverages, mixes, and food items for the next shift.
• Attend all required brand training, coffee promotion, and implementation training.
• Follows operational policies and procedures, including those for cash handling, safety, and security.
• Report any missing/found articles or equipment/property damage to the Housekeeping Supervisor.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
• Maintains regular and consistent attendance and punctuality.
• Perform other duties as assigned, requested or deemed necessary by management.
Salary: $17.28-$18 per hour
***Management retains the discretion to add or change the duties of the position at any time. ***
Supervisory Responsibility: None.
Independent Judgment Used: Often within the guidelines established by management and to the extent of operating within Company policies and procedures.
Working Conditions/Environment: Restaurant Bar. Access to kitchen including commercial dishwashing equipment and cleaning agents. Access to entire exterior and interior of property.
Qualifications:
Knowledge/Education/Experience: Previous one (1) year related experience preferred. Experience working with specialized coffee bar equipment and recipes required. Prior experience as a server in a restaurant or hotel restaurant preferred. Basic federal, state, and local laws.
Skills/Abilities/Other Requirements: English speaking or bilingual. Operate cash register and process credit cards. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgment. Dependable.
Physical Requirements: Standing and walking for long periods of time. Repetitive bending, stooping, reaching, twisting, lifting, and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 35 lbs. of bulk goods. Exposure to cleaning agents.