Scheduled Days & Hours: Monday-Friday, occasional weekends as needed
Job Duties:
- Maintains detailed sales and administrative records of current and prospective customers.
- Provides dairy products distribution service information and processes special product handling requests through routine and random contacts with existing accounts.
- Maintains current dairy products pricing guidelines and product code listings.
- Submits a written draft of all customer contracts to the Sales Manager for approval.
- Interacts and coordinates with wholesale route manager relative to customer service requirements.
- Writes timely action reports concerning problem areas relative to product, product packaging, shelf life, quality control procedures and matters regarding customer service and relations.
- Collects Accounts Receivable money from customers on past due accounts, completes cash deposit paperwork for deposit of funds.
- Recommends customers for credit or cash only status.
- Submits daily and weekly trip contact reports on customer sales and service activities to the Sales Manager as directed.
- May need to stock, rotate and merchandise products at specific customer locations.
- Makes harmonious customer relations with existing and potential customers, co-workers and the general public a priority.
- Operates a motor vehicle to and from customer locations.
- Work grassroots events to promote Hollandia Dairy including weekends as needed.
- Train and become the permanent backup for placing Walmart orders.
- Manage and direct two retail merchandisers.
- Train and become the permanent backup person for placing the orders for DeCA commissaries.
- Other duties as assigned.
Requirements: Excellent communication skills, both verbal and written in English. Strong problem-solving skills and the ability to handle multiple tasks simultaneously. College degree plus 1-5 years related experience, people and project management experience and/or training; or equivalent combination of education and experience. Have demonstrable experience in project management. Have a safe driving record.
Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit, talk and hear; use hands to finger, handle or feel, reach with hands or arms; walk, or balance; specific vision abilities required by this job include close, distance, color, peripheral, depth perception and ability to focus; drive a class C vehicle.
Benefits:
- On day one, excellent medical, dental, vision, employer paid for long-term disability, life insurance (free up to $50k); various additional options to choose from
- Flexible Benefits account (FSA) for medical and dependent care
- 401(k) plan with employer matching
- Advancement and growth opportunities
- Fun employee and family events
- Employee gifts on birthdays & milestone anniversaries
- Safety bonuses and raffles
- Employee assistance program
Hollandia Dairy is an EEO/AA/Disability/Vets Employer
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