Assistant Well-Being Manager - SF Health Service System (0923) - (151370)
Specific information regarding this recruitment process are listed below:
- Application Opening: Friday, October 11, 2024
- Application Deadline: Friday, November 8, 2024
Established in 1937 as the employee benefits administrator for municipal employees, the San Francisco Health Service System executes all phases of non-pension health benefits administration including medical, dental, vision, flexible spending accounts (FSA), and a wide array of voluntary benefits for the active employees, retirees, and covered dependents of the cities four employers including, the City and County of San Francisco, San Francisco Unified School District, City College of San Francisco, and Superior Court of San Francisco. Delivery system transformation aimed at achieving better health outcomes requires care models that integrate a broad array of services to address physical, behavioral, and social needs. The San Francisco Health Service System (SFHSS) recognizes that Race and the Social Determinants of Health (SDoH) – conditions in which people are born, live, learn, work, play, worship, and age – play a significant role in well-being. SFHSS will lead with equity to support our membership in accessing the care they need when they need it, regardless of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status.
The Assistant Well-Being Manager is part of a small team responsible for supporting the mental health and well-being of all members. The environment is fast-paced and requires the ability to handle multiple priorities and projects simultaneously.
The Assistant Well-Being Manager will work closely with the Well-Being Program Coordinators, Health Program Educator, Sr. Employee Assistance Program (EAP) Counselors and EAP counselor, and the Well-Being Manager on the implementation of the strategic plan in addition to the development, implementation, and ongoing oversight of the core services and, such as the member well-being offerings, the initiative, and key services offered through the EAP. Key components of this position include project management for various core services, creation and maintenance of best practices and procedures, directing evaluation efforts and report writing, budgeting, and day-to-day management. This position also requires relationship building and the ability to manage multiple priorities.
Typical tasks include:
- Manage projects associated with the core services, such as , the EAP, Campaigns and Challenges, Pilot Programs, Targeted Interventions, Retiree Services, Health Plan Resource Promotion, and Member Communications.
- Develop relationships with employers and departments
- Build relationships with departments/employers/retiree groups, vendors, Champions, other department personnel, and department co-workers to facilitate program implementation.
- Listen, direct, and guide departments/employers/retiree groups to create an annual plan to enhance well-being in the workplace.
- Help the department/employer/retiree group execute on the plan.
- Oversee day-to-day operation of the Well-Being and Employee Assistance Program Division budget
- Track various funding sources and expenses
- Request quotes, place orders
- Approve expenses
- Manage the Grant process (applications, approval, distribution, and follow up)
- Create and maintain division procedures and best practices
- Develop, document implement and update best practices in all areas of the Well-Being Division to improve services and create efficiencies.
- Train staff on procedures.
- Perform day-to-day management tasks, such as scheduling.
- Evaluate and manage data, and write reports for core services
- Outline evaluation plan for each program/service.
- Execute evaluation plan.
- Identify and create data collection tools.
- Synthesize and organize data.
- Write reports, outline infographics, create presentation slides that communicate outcomes for a variety of audiences.
- Supervise Well-Being interns. Support the Well-Being Manager with supervision duties as needed.
- Other duties as assigned.
Minimum Qualifications
Education: Possession of a bachelor’s degree from an accredited college or university; AND
Experience: Five years professional experience in well-being program administration, of which one (1) year of experience must include experience administering health promotion programs.
Experience Substitution: Possession of a master’s degree in leadership, Public Health, Health Program Administration or other closely related field may substitute for up to one year of experience of the required experience.
Education Substitution: May substitute additional years of qualifying experience for the required education on a year-for-year basis, for up to a maximum of 2 years. One year of education (30 semester hours or 45 quarter hours) is equivalent to one year (2,000 hours) of qualifying work experience.
Desirable Qualifications
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
- Two years of supervisory experience
- Experience in:
- employee and retiree well-being program development and implementation
- implementation of a well-being strategic plan
- managing a department or division budget
- various well-being content areas
- developing a new well-being program
- conducting and analyzing needs assessments, collecting program data, evaluating program outcomes
- Related certifications and degrees, for example:
- Health promotion, Kinesiology, Public Health, Social Work, CHES (Certified Health Education Specialist), registered dietician, Diabetes Prevention Program coach, and health coaching
Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
- Minimum Qualifications Supplemental Questionnaire (MQSQ): (Weight: Qualifying) - Candidates will be required to complete a MQSQ, which will be emailed within two weeks of receiving applications, as part of the employment application.
- Supervisory Test Battery: (Weight: 40%) - Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas.
- Supplemental Questionnaire Evaluation: (Weight: 60%) - Applicants who pass the STB will be sent a supplemental questionnaire to complete.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only.
Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.
Additional Information Regarding Employment with the City and County of San Francisco:
HOW TO APPLY
Applicants will receive a confirmation email from that their online application has been received.
If you have any questions, you may contact Lauren Rowe at . Recruitment ID: PBT-0923-151370
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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