Job Description
We are looking for an extremely motivated and high-energy BluCar Lane Manager. This position is demanding and requires someone with strong communication skills. Completing all required tasks accurately and timely with attention to detail is imperative. This role is based in a corporate office setting.
Job Duties:
At all times:
- Work through Operations Product to have Tech/BPD implement Lot Processing Rules or fix "bugs" in the Copart Select rule set. Fix issues identified manually, but also fix root causes for long-term success.
- Report on trends in the lane on a weekly cadence to keystakeholders.
- Report on the status of in-progress tech initiatives and rule changes.
- Ensure all units assigned meet CS criteria – enroll and unenroll units accordingly.
- Adjust lane lights.
- Adjudicate all manual sale addition requests for Copart Select and Rental Sales.
Pre-sale:
- QA/QC photos, condition reports, and all lot details.
- Work with Yard GMs to ensure cars are properly handled, stored, washed.
- Monitor the sale event.
- Add highlights, zoom in on drive activity, and add bonus time manually.
Post-sale:
- Work with Yard GMs to ensure cars are properly stored and made available for pickup.
- Send emails on specific seller performance and overall results for Select and Rental sales.
Objectives:
Product integrity: 100% of lots listed meet Copart Select criteria:
- Title type.
- Presence of BluTLE.
Quality assurance: 100% accurate representation of lots:
- Accuracy, sequencing, completeness of imagery.
- Condition report/listing consistency.
- Accuracy of lot details.
Enable Auction Liquidity: Gives us our best chance to maximize ASP per lot auction instance.
Required Skills and Experience:
- Proven administrative skills with at least 2+ years working experience.
- Previous retail or customer service skills preferred.
- Associate degree or higher preferred.
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.
#J-18808-Ljbffr