Daily Mail Digital Account Manager
The Daily Mail, the world’s largest English language newspaper website, is looking to add an exceptional Client Services Manager to its US team in New York and Los Angeles.
The Daily Mail publishes over 1700 stories a day, using its massive home page to deliver the breaking news, entertainment, and celebrity content that people need and want to know.
Daily Mail is looking for a proactive, creative, and detail-oriented Digital Account Manager to join our growing team. In this role, you will be responsible for driving the timely execution of custom digital campaigns. This is a critical role that requires attention to detail and organizational skills.
Responsibilities:
o Campaign Management Pre Sale
o Participate in the creative pre-sale process for any of our potential clients, agencies, or partners as needed.
o Build Media Plans
o Liaise with the sales team to pull inventory forecasts and approve their outgoing RFP’s.
o Manage our US direct ad campaigns using our ad server DFP (display, mobile & video).
- Campaign Management Post Sale
- Create client-facing project plans, timeline’s and agendas; work to launch all projects on time
- Prepare and deliver campaign reports and wrap decks for the sales team.
- Investigate and resolve delivery and performance issues.
- Pro-actively analyze campaign performance and recommend campaign optimizations. Deliver all necessary information to accounting for billing and collection purpose via Operative.
o Monitor placements and campaigns for performance, delivery, and develop strategies to increase ad product performance.
o Ongoing responsibilities
o Maintain sales materials such as ad spec sheets, inventory spreadsheets, and the takeover calendar.
o Identify and recommend solutions to help streamline pre and post-sales process for campaign execution.
o Deliver 'best in class' service and performance to our partners and for our users.
o Since our sales team is still growing, this person may also be involved in implementing new processes, systems, and strategies with the team.
Required Qualifications:
- Bachelor’s degree
- Minimum 1-2 years of Digital experience (experience in campaign management or Ad Operations a plus)
- Proven ability to manage multiple projects and deadlines
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Able to interact comfortably with both clients and other internal departments
- Ability to work under tight deadlines
- Strong organization and time management skills
- Ability to identify problems and solutions, streamline systems and set standards
- Positive attitude, enthusiasm, high energy, sense of humor
- Comfort working in a fast-paced, rapidly changing environment
Bonus Qualifications:
o Basic understanding of Photoshop Basic understanding of HTML, Flash, and JavaScript
o Good knowledge and experience of digital advertising experience and ad-serving technology solutions
o Proficient in Microsoft office suite or equivalent