Medical Assistant (Student)

Job Title: Medical Assistant Student

Reports To: Supervisor, Medical Support Staff

Job Summary: Under the direction of Provider, Medical Support Staff Supervisor (MSSS) and/or designee, this position provides patient care and customer service, per the Medical Assistant Student scope of practice.

Qualifications and Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified at any time based on business needs.

Essential Job Duties:

• Assists Provider in the Administration of Patient Care:
• Identifies patient health care service requirements and gaps while being aware of age specific needs and protocols.
• Prepares for patient appointment by reviewing and updating patient records prior to patient arrival.
• Interviews patient to obtain reason for visit: chief complaint, and document in electronic health record following medical support staff workflow protocols for intake of patient.
• Obtains and records patient vital signs according to protocol for patient's age.
• Prepares exam room and patient for examination/procedure being performed.
• Under the direct supervision of the provider, assists provider in procedures.
• Reviews patient plan and educates patients on discharge instructions. Educates patients as directed by provider.
• Fills out appropriate necessary paperwork for recording purposes.
• Answers phone calls and takes messages. Returns patient calls as directed by provider.
• Cleans, stocks and prepares rooms between patients in accordance with infection control standards,
• Processes referrals, and coordinates appointments for specific care and diagnostic procedures.
• Acts as a liaison between providers and other care givers.
• Receives reports on patients and delivers them to the appropriate provider.
• Documents and maintains records of written procedures, delivery of care, and pertinent information regarding patient care services.
• Complies with infection control policies and protocols.
• Ensures operation of medical equipment by completing preventive maintenance requirements, following manufacturer's instructions, reporting malfunctions, requesting repairs, maintaining equipment inventory, and evaluating new equipment and techniques.
• Maintains patient confidentiality following HIPAA policies and procedures.
• Knows and follows procedure for immunization storage, and handling.
• Proficient in laboratory point of care testing.
• Travels to any location as needed.
• Working assigned weekends is required.

Required Minimum Qualifications - Education, Experience, Certificates & Licenses:

• High School Diploma or GED required.

• Provide proof of current enrollment and successful completion of first semester of Medical Assistant Program at an accredited college.
• Provide proof of completion of 180 externship hours
• Cardiopulmonary Resuscitation (CPR) certification required.
• Valid Fingerprint clearance card required.
• Driver's License and Proof of Insurance may be required if requesting mileage reimbursement.

Preferred Education, Experience, Certificates & Licenses:

• Part or full completion of 180 externship hours at a CCHCI location

Required Language Skills:

• Ability to comprehend and compose instructions, correspondence and communications in English in both oral and written format.
• Bilingual in English and Spanish may be preferred based on current staffing patterns, patient population, and/or duty assignment.

• Communicates in a professional and timely manner with patients and other members of the care team at all times.

Physical Requirements:

• Ability to frequently exert enough force to move objects weighing up to 25 pounds.
• Ability to continuously remain in a stationary position.
• Ability to constantly move about inside the workplace to assist patients, operate office or medical equipment, etc.
• Possesses hand-eye coordination and manual dexterity necessary to constantly operate computers, telephone, other office machinery, and medical equipment.
• Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
• Ability to discern the nature of sounds at a normal spoken volume.
• Possesses a range of body motion and ability to exert enough force to lift and move adult and pediatric patients.

Other Required Knowledge, Skills, and Abilities:

• Ability to gather data in an organized fashion from varied sources.
• Ability to perform a variety of assignments requiring independent judgment.
• Ability to resolve challenges and work under pressure.
• Knowledge of health plans and community health centers preferred.
• Knowledge of HIPAA rules and regulations.
• Computer literacy required.
• Knowledge of Electronic Health Records preferred.

Work Environment & Conditions:

• The work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
• Work frequently involves exposure to needles and other medical equipment with proximity to electrical current, and exposure to moving mechanical parts and some hazardous chemicals.
• Work requires reliable transportation as the position requires occasional travel and extended hours to include early mornings, evenings, holidays, and weekends.
• If hired for a float position, the position requires frequent travel to any health center as needed.