Customer Service Support Agent

Company:  Fox Advantage
Location: Atlanta
Closing Date: 26/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!
Click here to apply
Requirements
  • Personal Computer (Mac computers not be accepted)
  • High Speed Internet
  • Phone Service with a smart phone
  • Valid photo ID
  • Secluded space in your home away from noise such as children, pets, construction, or other background noises.
  • A genuine passion for helping and connecting with people
  • Outstanding verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Empathy and patience to handle diverse customer needs
  • Previous customer service experience is a plus, but not required
  • Pass a background check
Benefits
How much can you earn?
The average pay is $13.00 per hour (this is a .25 cent per-talk-minute client), and the higher the call volume, the more you are paid. Check out some of the peak-time earnings of our agents per pay period:
SRodri**** $1,024.75
MNel*** $623.98
DBe** $1,179.98
LAnde*** $993.69
LAndr*** $1,512.05
CGlo** $659.58
PWeb**** $615.59
  • Work remotely from the comfort of your home or preferred location
  • Competitive compensation with performance-based bonuses
  • Extensive training and ongoing professional development opportunities
  • Collaborative team culture that celebrates your achievements
  • Flexible hours with 24/7 availability
  • Set your own schedule
  • Pay rate of $0.20 to $0.32 per talk minute
Apply Now
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