Chief Administrative Officer

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The US Wholesale Chief Administrative Officer (CAO) will provide the Country Wholesale Chief Operating Officer (WCOO), Head of Global Banking (GB), and Head of Commercial Banking (CMB) with dedicated, forward-thinking and strategic management support, in a wide-ranging capacity. This includes (but is not limited to) supporting with the following activities:

1. Provide strategic management support across the Region.
2. Ensure all financial targets are met, and partnering with Finance and the Business on Financial Resource Planning (FRP) and indirect cost management.
3. Resource Management including tracking and reporting, managing to agreed target and location strategy, and managing businesses’ location strategy and utilization of premises.
4. Ensure all relevant employees receive pertinent communications specifically related to CAO activities that impact GB or CMB.
5. Manage, develop and control the organizational design and implementation.
6. Work closely with GB and CMB HR to manage the COO office people strategy and ensure all employees are well and properly managed in line with Human Resources policies.
7. Contribute to the “service catalogue” which articulates the CMB / GB / DBS agreed scope of ‘services’, with appropriate metrics and reporting on quality, efficiency and effectiveness of those “services”.
8. Work closely with policy and procedure owners, to ensure all are updated on a timely basis.
9. Provide performance oversight of third party or intra-group service providers.
10. Provide support for ad hoc tasks as required.
11. Assist in the preparation and development of presentations for Senior Leadership for WCOO, GB, and CMB.

For this role, HSBC targets a pay range between $208,700.00 and $300,000.00. The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.