Company:
JumpstartMD, Inc
Location: Pleasanton
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About JumpstartMD:
We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards!
JumpstartMD is not just a medical practice; we are revolutionaries in health and wellness, committed to changing lives through sustainable, clinically significant weight loss.
Our approach is deeply rooted in the latest cutting-edge research, quantified biometrics, and attentive medical supervision. At JumpstartMD, we believe in the power of a low-carbohydrate, real food-based, personalized journey (alongside weight loss medication for eligible individuals) to elevate health and wellness to new heights. And for those seeking something extra, we proudly offer bio-identical hormone replacement therapy.
Boasting 13 high-end offices scattered like across the Bay Area – from Marin to Walnut Creek, and San Francisco to Redwood City, Burlingame, and beyond – we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health.
Dive into the world of JumpstartMD with this captivating video: Join JumpstartMD!
Your Next Adventure: Member Care Coordinator
REPORTS TO: Regional Operations Manager
CLASSIFICATION: Full-time, non-exempt (30+ hours a week)
SCHEDULE: Tuesday - Friday, 6:50am - 2:00pm, some later hours required for internal meetings and inventory. (occasional Saturday coverage when needed)
LOCATION: Pleasanton, Piedmont and Walnut Creek, CA
✍️ DUTIES & RESPONSIBILITIES
- Vibrant Frontline Presence:
Be the welcoming force for members and visitors, ensuring a positive experience from the start. Manage interactions, check-ins, and appointments with enthusiasm, creating a memorable member journey.
- Swift Communication Mastery:
Respond promptly to a bustling stream of calls, messages, and emails, setting high standards for timely communication.
- Member Success Advocacy:
Guide new members through a seamless onboarding process, infusing excitement into agreement forms, program details, and payment discussions. Foster lasting relationships with members, actively promoting their ongoing success.
- Administrative Dynamo:
Navigate order processing, billing wizardry, and maintain an inventory that's always ready for action.
- Logistical Marvel:
Command the mail and packages domain, ensuring smooth deliveries and handling, including outgoing shipments. Be a guiding light in new hire setup and training, injecting energy into curriculum review and hands-on shadowing.
- Innovative Collaboration:
Collaborate with the team, sparking ideas to elevate the member experience. Dive into exciting projects and assignments, showcasing adaptability and a flair for innovation.
We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards!
JumpstartMD is not just a medical practice; we are revolutionaries in health and wellness, committed to changing lives through sustainable, clinically significant weight loss.
Our approach is deeply rooted in the latest cutting-edge research, quantified biometrics, and attentive medical supervision. At JumpstartMD, we believe in the power of a low-carbohydrate, real food-based, personalized journey (alongside weight loss medication for eligible individuals) to elevate health and wellness to new heights. And for those seeking something extra, we proudly offer bio-identical hormone replacement therapy.
Boasting 13 high-end offices scattered like across the Bay Area – from Marin to Walnut Creek, and San Francisco to Redwood City, Burlingame, and beyond – we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health.
Dive into the world of JumpstartMD with this captivating video: Join JumpstartMD!
Your Next Adventure: Member Care Coordinator
REPORTS TO: Regional Operations Manager
CLASSIFICATION: Full-time, non-exempt (30+ hours a week)
SCHEDULE: Tuesday - Friday, 6:50am - 2:00pm, some later hours required for internal meetings and inventory. (occasional Saturday coverage when needed)
LOCATION: Pleasanton, Piedmont and Walnut Creek, CA
✍️ DUTIES & RESPONSIBILITIES
- Vibrant Frontline Presence:
Be the welcoming force for members and visitors, ensuring a positive experience from the start. Manage interactions, check-ins, and appointments with enthusiasm, creating a memorable member journey.
- Swift Communication Mastery:
Respond promptly to a bustling stream of calls, messages, and emails, setting high standards for timely communication.
- Member Success Advocacy:
Guide new members through a seamless onboarding process, infusing excitement into agreement forms, program details, and payment discussions. Foster lasting relationships with members, actively promoting their ongoing success.
- Administrative Dynamo:
Navigate order processing, billing wizardry, and maintain an inventory that's always ready for action.
- Logistical Marvel:
Command the mail and packages domain, ensuring smooth deliveries and handling, including outgoing shipments. Be a guiding light in new hire setup and training, injecting energy into curriculum review and hands-on shadowing.
- Innovative Collaboration:
Collaborate with the team, sparking ideas to elevate the member experience. Dive into exciting projects and assignments, showcasing adaptability and a flair for innovation.
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JumpstartMD, Inc