About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.
As an Account Manager (also referred to as an Investment Associate) in Northern Trust Wealth Management’s Investment Practice you will work with Portfolio Advisors (PAs) on a Chicago-based Wealth Advisory team, serving high net-worth Wealth Management clients.
You will perform a broad range of administrative and portfolio management support functions aimed at delivering high-quality, pro-active client service and investment execution for numerous client relationships.
The support functions include preparing and coordinating portfolio review and presentation materials used in client meetings, responding to service requests in a timely manner and communicating outcomes effectively to internal team members and clients, researching and resolving operational issues, tracking securities trade activity from execution to settlement, and updating mandatory account and compliance documentation.
This role is critical to our clients’ service experience and the right candidate understands the importance of accuracy and timeliness in daily workflows.
The Account Manager/Investment Associate Takes On The Following Responsibilities
- Assists in the preparation of portfolio review and market outlook presentation material for client meetings and client communication. Responsible for timely and accurate completion of material, often under tight deadlines.
- Resolves account specific and operational action items and/or discrepancies, including follow-up on corporate actions items pertaining to accounts’ securities holdings.
- Monitors and takes ownership of all compliance related duties and follow-up procedures. Consults with Portfolio Advisors on action items and communicates with clients to address documentation requirements, including investment objective confirmation forms and investment responsibility letters.
- Monitors Portfolio Advisors’ books of business in their absence and takes follow-up steps as appropriate. Assists in special projects as requested.
- Develops fluency in Northern Trust’s “Goals Driven Wealth Management” (GDWM) financial planning and portfolio modeling software. Assists in client-specific data gathering and scenario planning in GDWM. May also participate in GDWM presentations to clients.
- Develops a thorough understanding of Northern Trust’s investment philosophy, investment platform, asset allocation strategy and investment fulfillment vehicles. Develops an ability to communicate effectively about market trends and developments.
- May participate in client meetings with the PA and other members of the client service team, including trust advisors, private bankers and/or wealth planners. Develops a clear understanding of client specific needs, preferences and expectations. Responds to follow-up service requests.
- A foundational understanding of financial markets and passion for investments and investing. Knowledge of investment products, services and terminology – usually obtained through on the job training or prior experience, are a plus.
- Strong oral and written presentation skills.
- Strong analytical, organizational and problem-solving skills.
- Proficiency in MS Office suite of products, with advanced fluency in Excel.
- Highly preferred: undergraduate degree in business, finance, economics or equivalent relevant work experience.
- Preferred: a minimum of 1 year of investment-focused experience or client-servicing experience in the financial services industry.
- Preferred: candidates pursuing the CFA, CFP, or similar professional designation, and/or pursuing an advanced degree (MBA).
Career Path
The Account Manager/Investment Associate is expected to grow into the role of Associate Portfolio Advisor and subsequently Portfolio Advisor over time.
Working With Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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