Workshop Manager

The Opportunity
This is an exciting time for our company! If you are looking for a new opportunity and want to be part of our fast-growing business in the United States, we would love to hear from you and welcome you into our team. Opportunities to progress within our rapidly expanding business in the US await you.

As a Workshop Manager, you will be accountable for leading the technicians on the workshop floor, including overseeing effective management and performance of the Boston maintenance operation, delivering outstanding levels of service and compliance with Quality Standards, promoting safe working practices, improving day-to-day operations, ensuring paperwork is completed to a high standard by the technicians, and ensuring a high level of quality standards to our customers.

A snapshot of what you will be doing here:

1. Coaching and leading the team:
   - Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit;
   - Coaching and motivating the team members and taking care of teamwork;
   - Taking responsibility for the team.
2. Management of the work package:
   - Implement TCR processes and procedures with the utilization of SAP to achieve the following:
   - Manage resource and labor allocation in coordination with management;
   - Ensure correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.;
   - Provide insights to management regarding the feasibility of the planning and advise on viable solutions and bottlenecks;
   - Identify and visualize the planned maintenance and outstanding problems using available systems;
   - Track the progress of the work package (disruptions and maintenance) based on available resources and by monitoring standard times, bottlenecks, backlog, and feasibility within the given mandate;
   - Assist team members in processing and making production figures and/or quality data visible to operations;
   - Create, check, evaluate, and sign inspection lists;
   - Implement contingency procedures.
3. Subject-specific support to the team members:
   - Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment;
   - Knowledge transfer for professional development of the team members.
4. Participating in regular consultations for the purpose of coordinating and evaluating activities:
   - Coordination with departments such as: customers, suppliers, TCR departments;
   - Providing information from customers to team members regarding matters that influence the operations;
   - Advising customers regarding the availability of vehicles and equipment.
5. Continuous improvement:
   - Contributing to the professional knowledge to set up (quality) measurements in consultation with management;
   - Proposing improvements such as adjusting procedures and making new work agreements;
   - Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer.
6. Performs tasks that are specific for the technicians:
   - Including the associated responsibilities and authorities.
7. Taking end-responsibility for the workshop administration:
   - Within the own unit and in cooperation with relevant departments. This includes work orders, invoicing preparation, and time control.
8. Demonstrating active safety leadership:
   - By driving the safety culture and implementing initiatives to continuously improve TCR's safety performance and OHS management system.

We are looking for an individual who has an expert technical background in GSE maintenance and repair:
- Mechanics, hydraulics, electricity, air pressure, air conditioning/refrigeration.