Company:
Halo Group
Location: Chicago
Closing Date: 26/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Senior Network and Telecom Operations Engineer
- Contract
They want to have someone hired by Monday and can start interviews as quickly as today.
Looking for a strong Network and Telecom Operations person who can drive day-to-day network operations while also triaging network issues.
Experience with MS Exchange, MS Office 365 Administration, Virtualization, Network, and Telecom operations is required.
Principal Duties and Responsibilities:
- Creates documentation relating to Networking and Telecom support as required.
- Works with vendors on SLAs, procedures, technology, and migrations.
- Defines work processes and procedures to ensure availability, support, and stability of the environment.
- Ensures Telecom infrastructure is administered effectively.
- Communicates with Business and Managed Services on Telecom needs.
- Recommends Networking and Telecom related hardware, software, and services.
- Provides documentation for all phases as required by assigned projects.
- Participates in various support reviews (requests, change orders) and brings follow-up action items to closure in a timely manner.
- Provides immediate escalation support for problems escalated from the Network Administrator and Engineer.
- Works with the team to provide high-level design in projects, including upgrades, acquisitions, and migrations.
- Interacts with other Operations management and Senior personnel to resolve issues.
- Defines plans for future growth and Enterprise demand.
- Maintains a working knowledge of their field and advises the IT Operations Director of current trends relating to the Networking and Telecom environment or available products.
- Defines and enforces best practices and implementations on the Enterprise.
- Performs a variety of technology-related tasks as assigned by the IT Operations Director.
- Completes all tasks within assigned schedule and budget while maintaining a high level of quality.
- Provides periodic and accurate feedback on the status of assignments.
- Identifies and communicates problems that affect progress to the team.
- Resolves, or seeks resolution to problems, from peers, immediate manager, or other Operations personnel.
- Defines standards and procedures identified for work assignments.
- Reviews and creates all information and documents relevant to assignments in detail.
- Maintains a positive work attitude, a high level of communication, and cordial relations that foster teamwork.
All your information will be kept confidential according to EEO guidelines.
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Halo Group