Concur Travel In-House Administrator

Job Details

Corporate Office - Jacksonville, FL Full Time 4 Year Degree None Day

Description

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients. 

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons. 

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient.  This technology allows our surgeons to provide the best-in-class treatment for their patients.

KLS Martin Guiding Principles

• Established, Privately Held Business Group – Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
• Patient Focus – We design products with the patient in mind – CMF, Thoracic & Hand
• Product to Table – Integrated planning, design, manufacturing and distribution process
• Educational Partner – Our primary focus for support is on education
• Inventory Alliance – Inventory management is critical to patient treatment/outcome
• Surgical Innovation is Our Passion – More than just a tagline

What We Offer

• We provide full-time employees with a competitive benefits package, including paid parental leave
• In-house training and professional development opportunities
• A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation

Job Summary

The Concur Travel In-House Administrator is responsible for managing and optimizing KLS Martin corporate travel operations using the Concur Travel platform. This includes implementing, maintaining, and enhancing the travel booking system to ensure efficient travel management that aligns with company policies and budget considerations.

Essential Functions, Duties, and Responsibilities

Travel System Administration/Management:

• System Administration: Administer the Concur Travel and Expense system, ensuring all functionalities are fully operational and optimized for user experience.
• User Management: Manage user access to the Concur platform by setting up new users, modifying existing accounts, and ensuring secure access.
• Issue Resolution: Act as the primary point of contact for system-related issues, performing troubleshooting and liaising with Concur support when necessary.
• System Improvement: Continuously seek and implement improvements to the travel program by leveraging new Concur features and integrations to enhance functionality and user satisfaction.
• Vendor Management: Liaise with travel vendors and service providers to negotiate contracts, manage relationships, and resolve issues.
• Reporting: Generate and analyze reports from Concur to monitor travel spending, compliance, and trends and advise on cost-saving opportunities.

Policy Enforcement:

• Policy Implementation: Implement and monitor adherence to travel policies, updating and modifying rules within Concur to reflect policy changes.
• Policy Communication: Communicate company travel policies and procedures to individual travelers and across the company.
• Support: Serve as the primary point of contact for questions related to company travel policies and procedures.

Training and Support:

• Training: Provide initial and ongoing training to employees on effectively using the Concur system.
• User Support: Offer ongoing support for travel bookings and related issues, including support for travel related to company events.
• Training Material: Develop and update training materials to support business users in utilizing the Concur system effectively.
• Perform other related duties as assigned.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Qualifications

Educational and Experience Requirements

• Bachelor’s degree in Business Administration, Management Information Systems, or a  related field.
• Proven experience as a Concur administrator or similar role in travel management.

Knowledge, Skills, and Abilities

• Strong understanding of corporate travel management processes and travel industry standards.
• Excellent analytical skills and proficiency in generating reports and insights from travel data.
• Strong communication and interpersonal skills, with the ability to train and support users.
• Proficient in IT and systems management, with a knack for problem-solving.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Ability to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks, and problem-solve.
• Ability to complete tasks and assignments in a timely manner.
• Ability to manage multiple priorities with minimal supervision.
• Ability to understand business metrics and translate company goals.

 Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
• Verbal communication
• Written communication
• Public speaking/group presentations
• Research, analyze and interpret information
• Investigate, evaluate, recommend action
• Basic mathematical concepts (e.g. add, subtract)
• Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)

Physical Requirements

• Sitting for extended periods
• Standing for extended periods
• Extended periods viewing computer screen
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Lifting/carrying up to 20 pounds various items
• Repetitive Motions
• Bending/Stooping
• Writing

Hazards

• Normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer