Boutique Stylist (Associate)

We are Cast, makers of artfully designed fine jewelry. We are reimagining the experience of shopping and collecting fine jewelry, with a warm, inviting, and explorative journey that’s as inspiring and empowering as the jewelry itself. With a sense of discovery at our core, we are constantly creating. In collaboration with an ever-evolving, female-focused collective of the world’s most inventive jewelry designers, we create collections unlike any other. Our uniquely timeless aesthetic celebrates sculptural, geometric forms and always has a story to tell. With the magic of storytelling and wonderment, we celebrate our designers and bring our collections to life. Cast is seeking exceptional Stylists for our stores in the South Bay (Palo Alto and San Jose).

This is an amazing and rare opportunity to join a small but mighty team of creative, dedicated pros and build something sparkly, coveted and successful from the ground up. Planned store openings will create additional career opportunities at new stores and Cast HQ over the next several years.

Stylist

Cast Stylists want more than the typical sales associate role and work in a highly collaborative way across our entire team to assist with the operations of our first boutique as we reimagine the experience of buying fine jewelry. Traditionally, purchasing fine jewelry can be daunting and intimidating. Cast will change that by offering an industry-changing approach to selling fine jewelry with hospitality, warmth, inclusivity, and approachable, exceptional service. You will play a pivotal role in helping Cast Store Management to establish the culture of Cast at retail. With a focus on warmth and hospitality first, you will be key in enabling an empowering and explorative experience for every client. As part of an exceptional Boutique Crew, you will be critical to delivering the welcoming client experience of the Cast Boutique.

Benefits include medical and dental insurance, employee discount and incentive plan, and paid parental leave, holidays and time off. Full-time and part-time stylist opportunities are available.

RESPONSIBILITIES

1. Act as front-line brand ambassador for Cast Jewelry: welcoming Clients hospitably, connecting with them authentically, consulting intelligently, selling elegantly, and closing gratefully.
2. Developing and maintaining Client relationships (including clienteling activity), and consistently delivering exceptional, elegant Client experiences and Cast hospitality.
3. Proactive accomplishment of store policies and procedures, store and jewelry maintenance and ongoing operational tasks.
4. Proactively provide insights to inform and evolve the process for future store openings and ongoing store operations for the next 3-5 years.
5. A self-motivated Stylist who continually educates themselves to thrive as part of a high-performing, results-driven Cast Boutique Crew.
6. Execute to store operation policies and standards, such as sales and record-keeping procedures, security, and overall maintenance of the store.

QUALIFICATIONS

1. Strong background in luxury goods retail sales, ideally with 3-5 years of fine jewelry or luxury goods store clienteling experience.
2. Passionate about welcoming customers, building long-term client relationships to support commerce but moreso celebrating moments of joy.
3. Someone who always goes above and beyond, maintaining a high level of integrity, initiative, motivation and self-direction.
4. An understanding of operational excellence and what it takes to support a well-oiled store environment.
5. Strong interpersonal skills (with Cast Boutique Crew and clients), clear communicator, acute attention to detail & self-motivated.
6. Proficiency with POS systems (ideally Shopify).
7. Ability to lift and carry 35 pounds.
8. Ability to work cross-functionally with a diverse group of people.
9. Polished, professional appearance and demeanor.