Probation/Parole Officer

Company:  State of North Carolina
Location: Wilmington
Closing Date: 29/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary: $45,422.00 - $66,278.00 Annually
Location : Statewide, NC
Job Type: Permanent Full-Time
Job Number: 24-00617
Department: Adult Correction
Division: Secretary's Office
Opening Date: 01/15/2024
Closing Date: Continuous
Job Class Title: Probation/Parole Officer
Position Number: 32001130
Section: DAC
Work Location: Department of Adult Correction
Salary Grade: NC07
Description of Work
**PLEASE SEE UPDATE TO DEGREE REQUIREMENT**
Are you looking for a rewarding job where you can make a difference? Consider a career in Probation! As a member of our team, you will contribute to public safety by providing supervision, case management, and intervention services to criminal offenders released to the community. Once hired, Probation/Parole Officers must pass a firearms test, self-defense class and the Basic PPO Certification Exam. For more information about certification, please visit NC Department of Justice information page.
Probation/Parole Officers enjoy annual salary increases with a step pay plan!
With the increased Step Pay Plan beginning 7/1/2024, in your first year of work as a North Carolina Probation Officer, you will earn $45,422.00, and after one year of satisfactory employment, your salary will be increased to $48,374.00. After six years, you will be earning in excess of $66,000! Please scroll to the end of this section to see all pay steps.
Effective 6/1/24, applicants with experience in a related position such as probation or law enforcement, Juvenile Court Counselor, or Correctional Case Manager may qualify to start at a higher step.
For example, if you worked as a PPO somewhere else for at least six years, you could start with Community Supervision at $66,278.00! Be sure to list ALL of your past work experience in your application so we can qualify you to start at the highest possible pay.
POSITION ELIGIBLE FOR A $7,000 SIGN-ON BONUS.
To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee subject to the State Human Resources Act.
What are the duties of a Probation/Parole Officer?
  • Place offenders into appropriate supervision levels through investigative and assessment processes
  • Respond to offender behavior and non-compliance
  • Make referrals regarding treatment that offenders need
  • Counsel offenders
  • Carry officer safety package to include a firearm, pepper spray, and protective vest
  • Intervene in crises and conduct arrests
  • Evaluate what an offender needs to successfully complete probation or post-release and parole
Officers interact with court personnel, victims, community agencies, and law enforcement personnel. Officers must maintain a professional demeanor while working with potentially volatile and assaultive offenders and be able to defend oneself and others if the need arises. Officers must work with and maintain positive professional working relationships with offenders, community leaders, law enforcement, and court officials.
Prior to hire , the successful applicant must:
  • Pass background checks
  • Pass drug screening
  • Be physically able to perform the essential functions of the job and must pass a physical exam
  • Pass a psychological screening
  • Be a US or naturalized citizen
Within 90 days after hire , the employee must:
  • Have a valid NC driver's license
  • Live within 30 miles of the county to which assigned
  • Remain in county to which assigned for two years
  • Reside within the state of North Carolina
Probation/Parole Officers have the opportunity to work flexible hours ! This is a full-time position state job (40 hours per week) with The job includes working evening and weekend schedules to provide on-call coverage.
Probation/Parole Officers:
  • Are assigned a state car
  • Carry and use gun and OC Pepper spray
  • Probation/Parole Officers do not always work with a partner and are expected to make home visits, sometimes in the middle of the night when on-call
  • Must be able to arrest offenders
  • Search an offender's home
  • Must be able to learn a variety of software
  • Make decisions about punishment of an offender who is non-compliant
  • Must be able to pass certification requirements to include attending eight consecutive weeks of Basic training and remain on campus overnight. Training includes but is not limited to:
    • Firearms
    • OC Pepper Spray
    • Controls, Restraints and Defensive Techniques (CRDT, non-lethal self defense)
    • Arrest, search and seizure
    • Administering drug tests
    • Ethics
    • Laws, procedures, policies
The Probation/Parole Officers are LAW ENFORCEMENT OFFICERS (LEO)!
  • LEOs can retire with full retirement benefits (pension) at age 55 with
    5 years of continuous LEO service
  • LEOs can retire with reduced pension at age 50 with just 15 years of continuous service
  • Upon retirement, LEOs receive an annual separation allowance until age 62
The mission of Community Supervision is to protect the safety of citizens in communities throughout the state by providing viable alternatives and meaningful supervision to offenders placed in our custody. The primary goal of Community Supervision is to reach an equal balance of control and treatment for offenders that will positively affect their behavior and lifestyle patterns.
Community Supervision has immediate openings in the following counties:
Applications are valid for one year from the date of application.
For a list of FAQs, click here:
**Applicants may apply 90 days prior to graduating with a Bachelor's degree.
Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Step pay plan for PPOs in State Fiscal Year 2024-2025:
StepMonths of experienceFY 24-2500 to 11$45,422112 to 23$48,374224 to 35$51,520336 to 47$54,868448 to 59$58,435560 to 71$62,233672 or more$66,278Annual salary increases above step 6 are determined by the State Legislature
Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application.
To qualify for this position, applicants must document on the application that they possess ALL of the following:
The successful Probation/Parole Officer demonstrates:
  • Effective oral and written communication skills
  • Strong problem-solving and organizational skills
And has the ability to:
  • Use computer software to maintain electronic records and databases
  • Exercise independent judgment
  • Establish and maintain effective working relationships
Minimum Education and Experience Requirements
  • Bachelor's degree from an appropriately accredited institution. You may apply and interview 90 days ahead of your anticipated graduation date.
***If you applied previously and were not selected because your Bachelor's degree is in an unrelated field, PLEASE RE-APPLY TODAY TO HAVE YOUR NEW APPLICATION CONSIDERED. Remember to first update your work history in your profile.***
The Bachelor's degree is a requirement. There is no equivalency for the four-year degree requirement based on N.C. Criminal Justice Education and Training Standards Commission.
Necessary Special Qualifications :
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. Must complete the Criminal Justice Standards Training requirements and all other requirements for General Certification within one year or as required by the North Carolina Criminal Justice Education & Training Standards Commission.
Supplemental and Contact Information
About the Department of Adult Correction (DAC): The North Carolina Department of Adult Correction is responsible for the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons, Correction Enterprises, the Division of Community Supervision, and the Division of Rehabilitation & Reentry.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
  • If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
  • If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:
  • The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:
  • Per , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the This is in addition to submitting fingerprints during the application process.

For technical issues with your application, please call the NEOGOV help line at 855-524-5627. For other questions about the position, please call 984-920-8814, or send an email to gov
NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
Are you at least 20 years of age at the time of this application?
  • Yes
  • No

02
Are you a U.S. or Naturalized Citizen? Probation/Parole Officers must be U.S. or Naturalized Citizens.
  • Yes
  • No

03
Did a current Department of Adult Correction employee(s) meeting the Employee Referral Bonus Pilot Program Policy eligibility criteria refer you to this position? Note: Some but not all examples making the referring employee ineligible are: 1) immediate family members, 2) direct or indirect involvement in the hiring or selection process including those in human resources and those that supervise human resources, 3) involvement in hiring events, 4) in the hiring chain and. 5) temporary employment.
  • Yes
  • No

04
Referred candidates may only list state employees directly responsible for their choice to apply for the position. Please provide the following information on the referring employee: Referring employee's full nameReferring employee's job titleReferring employee's work unit/facilityReferring employee's work phone numberReferring employee's work email address
05
Do you have a Bachelors degree from an accredited college or university? Note: if you are within 90 days of obtaining your degree, you may respond Yes to this question. Please record your anticipated graduation date in the Education section of your application.The degree is required; there is no equivalency for the four-year degree requirement based on N.C. Criminal Justice Education and Training Standards Commission.
  • Yes
  • No

06
What is your Bachelor's degree Major?
07
This position requires employees to possess a valid North Carolina drivers' license within 90 days of hire. Do you currently possess a valid North Carolina drivers' license? (Please ensure your driver's license number is on this application).
  • Yes
  • No

08
I am eligible to obtain a NC drivers' license within 90 days of hire.
  • N/A - I currently have a NCDL
  • Yes
  • No

09
This position requires the use of a handgun. The Department of Adult Correction will provide safety and operational training. Please acknowledge you are willing to use a gun on the job.
  • I am willing to use a gun on the job.
  • I am not willing to use a gun on the job. (This is an essential function of the job. If unwilling to use a gun on the job, please do not submit this application).

10
Have you ever been convicted of an offense against the law other than a minor traffic violation? This includes a plea of guilty, a plea of no contest, nolo contendere or the equivalent, a Prayer for Judgment Continued (PJC) where you entered a plea of guilty whether or not the conviction was expunged (A conviction does not necessarily mean that you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the job for which you are applying.)
  • Yes
  • No

11
If you answered "yes" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the offense. Enter N/A if you answered "no" to having been convicted of an offense against the law other than a minor traffic violation.
12
Have you ever, in any state, pled guilty to, entered a plea of no contest or been convicted of Driving While Impaired (DWI) or Driving Under the Influence (DUI)? A DWI or DUI is a disqualifying factor.
  • Yes
  • No

13
Do you have any felony convictions? A felony conviction is a disqualifying factor.
  • Yes
  • No

14
Please indicate county(ies) of interest. Select ALL that Apply.If hired, you must reside within 30 miles of the county to which you are assigned for two years.
  • Alamance
  • Alexander
  • Alleghany
  • Anson
  • Ashe
  • Avery
  • Beaufort
  • Bertie
  • Bladen
  • Brunswick
  • Buncombe
  • Burke
  • Cabarrus
  • Caldwell
  • Camden
  • Carteret
  • Caswell
  • Catawba
  • Chatham
  • Cherokee
  • Chowan
  • Clay
  • Cleveland
  • Columbus
  • Craven
  • Cumberland
  • Currituck
  • Dare
  • Davidson
  • Davie
  • Duplin
  • Durham
  • Edgecombe
  • Forsyth
  • Franklin
  • Gaston
  • Gates
  • Graham
  • Granville
  • Greene
  • Guilford
  • Halifax
  • Harnett
  • Haywood
  • Henderson
  • Hertford
  • Hoke
  • Hyde
  • Iredell
  • Jackson
  • Johnston
  • Jones
  • Lee
  • Lenoir
  • Lincoln
  • Macon
  • Madison
  • Martin
  • McDowell
  • Mecklenburg
  • Mitchell
  • Montgomery
  • Moore
  • Nash
  • New Hanover
  • Northampton
  • Onslow
  • Orange
  • Pamlico
  • Pasquotank
  • Pender
  • Perquimans
  • Person
  • Pitt
  • Polk
  • Randolph
  • Richmond
  • Robeson
  • Rockingham
  • Rowan
  • Rutherford
  • Sampson
  • Scotland
  • Stanly
  • Stokes
  • Surry
  • Swain
  • Transylvania
  • Tyrrell
  • Union
  • Vance
  • Wake
  • Warren
  • Washington
  • Watauga
  • Wayne
  • Wilkes
  • Wilson
  • Yadkin
  • Yancy

15
If selected to participate in an interview, which regional employment office (REO) would be your preferred location?
  • Division 1, Eastern Carolina REO, Greenville,
  • Division 2, Raleigh REO, Raleigh, NC
  • Division 3, Piedmont Triad REO, Kernersville, NC
  • Division 4, Western Foothills REO, Valdese, NC

16
Have you applied for a position within the Department of Adult Correction within the last 12 months?
  • Yes
  • No

17
Have you been employed with the Department of Adult Correction as a permanent, time-limited, or temporary employee within the last 12 months?
  • Yes
  • No

18
You may receive text messages to inform you of next steps in the process of your application. By entering your cell phone number below you are agreeing to receive text messages. To decline text messages please enter "N/A" and all communication will be via email or telephone.
Required Question
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