We are seeking a Success Manager to oversee implementation of uHIT Baseball and uHIT Softball products in team settings. uHIT’s proprietary technology collects cognitive data from professional, collegiate, and youth levels. The Success Manager will guide new team users through onboarding and continued training with uHIT’s customized training programs. The Success Manager will maintain direct contact and build rapport with coaches and players to ensure uHIT products are meeting user goals.
Your key responsibilities:
- Manage a broad portfolio of baseball and softball product deployments.
- Oversee uHIT’s product implementations and provide feedback for new software and data-driven initiatives, spanning mobile application, dashboard, and hardware offerings.
- Leverage customer and market knowledge and feedback to help the Product Team develop overall strategy.
- Teach users new product features and help them familiarize themselves with product UX.
- Work with customers and business and sales teams, conducting market testing of strategically important products and services.
- Collaborate across all organizational functions and partner with customers and global partners to develop industry-leading baseball- and softball-driven consumer experiences and digital products.
Requirements:
- 3+ years of experience with consumer-focused digital or data-driven products.
- Experience implementing baseball or softball software products in training environments.
- Strong understanding and love of the games of baseball or softball.
- Maintain constant vigilance of customers, users, and their needs.
- Experience managing user experience with software or hardware products in training environments.
- Excellent management skills with the ability to do so remotely or in-person.
- Highly detail-oriented.
- Strong communication skills, both in-person, by audio, video, and in digital writing.
- Ability to travel domestically and internationally.
- Self-starter, comfortable working in a dynamic environment with limited oversight.
Join an emerging sports brand and a one-of-a-kind technology
Our proprietary technology is based on expert knowledge about neuroscience, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. uHIT’s blend of cutting-edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of baseball and softball.
Where innovation happens
At deCervo, we know that great people make great products. We believe that teams thrive, and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody’s voices are heard, and where the best ideas prevail in the pursuit of exceptional solutions. This mix is what makes deCervo an inspiring company – for our customers and our colleagues.
If you got what it takes, apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow.
#J-18808-Ljbffr