Floor Manager

About Us:

At Passerine, we are excited to bring a high-level Indian dining experience to NYC. Opening November 1st, we are dedicated to delivering exceptional food and service, inspired by the Michelin-starred vision of our talented Chef Chetan, who earned accolades in DC last year. Our goal is to create a memorable dining experience that reflects the rich flavors and traditions of Indian cuisine while aiming for a Michelin star in our new home.

Job Description:
As the Floor Manager, you will play a vital role in ensuring the smooth operation of the restaurant floor. You will lead our service team, oversee daily operations, and create an inviting environment for our guests.

Key Responsibilities:

• Manage daily floor operations, ensuring high standards of service and guest satisfaction.
• Train, mentor, and support staff to deliver exceptional service.
• Coordinate with the kitchen team to ensure timely and accurate order delivery.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Monitor restaurant cleanliness and adherence to health and safety standards.
• Assist in scheduling and managing staff shifts.
• Collaborate with management on special events, promotions, and service enhancements.

Qualifications:

• Previous experience in a management role within the restaurant industry.
• Strong leadership and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Excellent problem-solving skills and a customer-focused mindset.
• Knowledge of food and beverage service standards.
• Availability to work flexible hours, including evenings and weekends.

What We Offer:

• Opportunities for growth and advancement within the company.
• A positive and supportive work environment.
• Employee discounts and perks.