EMS Division Manager - South Carolina

Join our growing team at Amerimed EMS – where your PASSION meets your PURPOSE to serve others during their time of need!

The Division Manager is responsible for planning, organizing, prioritizing, assigning, and directing daily operations including inventory, fleet management, financial management, budgeting, reporting, and compliance. The successful candidate will have knowledge of personnel management and excellent communication skills. EMS management experience is required in lieu of a Bachelor Degree and preferred for candidates who have a Bachelor Degree. Each Division Manager is responsible for all the duties of an EMT or Paramedic in addition to the responsibilities of the Division Manager.

Education and Experience:

• Bachelor Degree (Business Management or equivalent preferred) and 5 years of EMS related Management Experience is Required.
• Must hold active/valid State EMS License at the EMT, EMT-I, AEMT, or Paramedic level.
• Must possess a valid Driver's License and have a good driving record.

Salary and Bonus Structure:

• Job Type: Full-time
• Salary dependent upon qualifications, education, and experience – EMT Certified Division Managers Base Salary begins at $75,000 and Paramedic Certified Division Managers begin at $80,000. Additional Base Salary related to advanced education, military experience, and applicable EMS leadership experience may be considered.
• Division Managers are also eligible for Profit Sharing based upon the success of the Division and team.

Supervisory Responsibilities:

Daily duties for the Division Manager may consist of but are not limited to:

• Daily operations and success of your respective Division.
• Position respective departments for success and growth and concern themselves with making strategic decisions based on policy, analysis, and planning.
• Demonstrate quick and accurate decision-making during times of crisis while remaining positive and focused.
• Responsible for all activities, ensuring successful daily operations as well as market growth.
• Recruit, train, and manage all employees for their respective area including staff mentorship, counseling, and development.
• Be accessible by phone, text, and email as needed.
• Fill in both on a truck, and as OIC should a Shift Commander call out, take vacation, or have any other scheduled or unscheduled absence.
• Oversee and ensure successful operations of the Shift Commanders, including staff development and mentorship.
• Ensure all evaluations are completed in a timely manner and before the due date as a part of the employee retention effort.
• Assist with the orientation & training of new staff.
• Yearly licensure/credentialing.
• Dealing with employee issues/behaviors.
• Assisting with hiring/termination.
• Demonstrate the ability to write and verbalize goals, objectives, and document outcomes.
• Have strong, effective interpersonal skills and be able to teach and develop the emergency management services group.
• Work independently and demonstrate accountability to define goals and objectives to achieve desired outcomes.
• Have knowledge of relevant equipment, policies, and procedures.
• Have a strong commitment and provide outstanding services with a clear customer focus.
• Have strong negotiation skills, be creative, flexible, and innovative in adapting the program to changing customer needs.
• Keep the management team informed on activities within the group.
• Facilitate reconciliation rather than divisiveness among individuals.
• Obtain information and address questions that can facilitate movement from problem to resolution stage.
• Depending on location of position, work hours will vary depending on company scheduling needs, including overtime, call, backup call, nights, days, weekends, and holidays.
• Monitor driving behaviors of subordinate personnel.
• Operate an emergency vehicle with due regard for other motorists while following all regulations and laws.

Duties/Responsibilities:

• Shifts focus among several efforts as required by changing priorities.
• Delivers written and oral communication, responds to questions, and concerns, and produces specific outcomes and impact.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Raises awareness of potential strategic alliances and partnerships.
• Collaborates with others to create satisfactory interpersonal outcomes.
• Monitors progress continuously and adjusts tactics for handling situations on a case-by-case basis.
• Reconcile all paperwork for patients transported daily.
• Maintain all credentials and have strong clinical skills.
• Attend training classes to maintain national certification, state licensure, trade and education conferences, and keep abreast of new developments in the field.
• This job description is subject to change at any time.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to function in an environment with temperature changes, indoors and or outdoors.
• Ability to learn technical material related to job duties.
• Ability to work in a noisy environment.
• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

• Must be able to talk constantly, both in person and on the phone.
• Must have close visual acuity to perform activities such as patient care activities, preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection of small writing and/or operation of office machines and EMS related equipment.
• Must be able to speak and read English constantly.
• Must be able to remain in a stationary position constantly (approximately 80% of the time).
• Must be able to type or write constantly (approximately 15% of the time).
• Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Must be able to occasionally move about in the ambulance to access the patient, provide patient care and retrieve and use equipment.
• Ability to operate a computer and other office productivity machinery.
• Ability to operate EMS equipment such as blood pressure cuff, glucometer, EKG machine, pulse oximeter, etc.
• Frequently communicates with patients, EMS providers, hospital and facility staff.
• Ability to function well in a high-paced and at times stressful environment.
• Must be able to bend, kneel, crouch, push, pull, reach, lift, squat, twist, carry and climb stairs to access a patient and or equipment inside cramped spaces.
• Must be able to routinely lift more than 200 lbs. with assistance.
• Must be able to grasp paperwork and or small equipment.