Analytics Quality Assurance Engineer

At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.

We believe (and live!) four core values:

• Transparency First: We make everything visible so that everyone can operate better.
• Always strive to make things simpler
• We are One Team, we have each other's backs
• Relentless iteration to optimize and improve

Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.

As an Analytics Quality Assurance Engineer at Tive, you will be responsible for ensuring the quality and reliability of our analytics products and the development process of those products. The ideal candidate will have a keen eye for detail, a strong understanding of software and analytics testing methodologies, and the ability to work collaboratively with cross-functional teams to identify, report, and resolve defects. This role involves designing and implementing analytics product test plans and requires knowledge of SQL and familiarity with one or more BI tools.

Our ideal candidate has:

• Bachelor’s degree in Computer Science or Engineering or other relevant technical field.
• Previous experience in quality assurance.
• Strong understanding of QA methodologies, tools, and processes.
• Proficiency in using tools such as Cypress, ReadyAPI, TestRail, and Jira.
• Proficiency in SQL for querying databases and validating data integrity.
• Familiarity with business intelligence (BI) tools such as Sigma.
• Excellent ability to identify risks, issues, and potential defects in all aspects of the software and hardware stack.
• Ability to work effectively in a fast-paced, dynamic environment.

Nice to have:

• Knowledge of automated build systems (CI/CD) such as TeamCity.
• Experience with Python is preferred.
• Experience working with Customer Support teams to troubleshoot and recreate customer issues.
• Familiarity with Agile development methodologies such as Scrum.

What you’ll be doing:

• Develop, implement, and maintain test plans, test cases, and test scripts for analytics products.
• Execute manual and automated tests to ensure the quality of our customer-facing dashboards and the data that feeds them.
• Identify, document, and track dashboard or data defects using Jira.
• Collaborate with development, product management, and other stakeholders to understand requirements and ensure comprehensive test coverage.
• Analyze test results, identify trends, and suggest improvements to enhance overall product quality.
• Continuously research and implement best practices in analytics quality assurance and testing.

What does Tive offer?

• A chance to join what may very well turn out to be the most important company in your career.
• The autonomy and resources to build what you know how to build.
• Work with a committed global team that have each other's backs.
• Office-based or hybrid options. Your choice.
• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.