Old Colony, 25 James O'Neil Street, Boston, Massachusetts, United States of America Req #1736
Monday, October 7, 2024
COMPLIANCE MANAGER, AFFORDABLE HOUSING
OLD COLONY - BOSTON, MA
The Compliance Manager interacts directly with prospective and current residents to achieve maximum occupancy. Acts as the Company’s representative by conveying the benefits of the community. Responsible for the leasing process from introduction to the actual occupancy of the resident.
Supervision Received: Reports directly to Property Manager.
Supervision Exercised: No supervisory duties required.
Essential Functions of the Position
- Directly oversees both COS and Leasing departments and set standards for work performance
- Conducts training for all new hires in COS and Leasing departments as well as continued support
- Assists PM with hiring, termination and performance appraisals
- Updates monthly and quarterly compliance reports and matrices
- Approves all MI files and reviews all files that go over 140%
- Ensures the move in, move out and transfer processes are completed accurately
- Monitor external and internal waiting lists to ensure tenant selection plan is being followed
- Ensures all EIV reporting is being completed correctly
- Ensures all files are ready for inspections and audits
- Ensures Leasing Office is open Monday-Friday and customer service is exceptional
- Reports and meets with Management weekly on how departments are performing
- Maintains EIV binder
- Special projects as assigned by property manager.
- Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
- Enforces and adheres to company policies, rules and regulations.
- Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.
- Preserves and respects resident and applicant confidentiality.
Minimum Qualifications
Education and Experience: Associates degree or equivalent is required. Certified Occupancy Specialist Designation required. At least five years of Sr. COS experience required.
Qualifications and Skills: Basic math proficiency required. Knowledge of subsidy regulations. Proficient in Microsoft Office and Excel; highly motivated and able to work independently; ability to handle emergency situations and pressure due to complexity and time-sensitivity; excellent organizational and proofreading skills; attention to detail; strong interpersonal skills; high energy; ability to be an active team member within the Company.
Beacon Core Competencies required for all positions:
Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.
COS Functional Job Competencies required:
Job Knowledge, Quality, Self Development, Personal Organization, Productivity, Computer Skills.
Benefits Offered:
At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.
As a regular, full time employee at Beacon you can expect:
- Health & Wellness Benefits: We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
- Work-Life Balance: On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
- Retirement planning: We offer a 401k program with a company match.
- 100% Company-Paid Life Insurance: With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
- Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!
Company Overview:
Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.
Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.
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