The Dockhand is responsible for assisting the marina team in order to serve marina customers and guests by performing a variety of tasks including but not limited to general operation of the docks and assisting boaters. The Dockhand must work to maintain a safe and clean environment throughout the harbor and marina facilities.Essential Duties and Responsibilities- - Provide SHM members with the best experience possible- - Greet all customers in a manner that expresses a kind, courteous and professional character- - Help orient members and guests to the marina, facilities, and answer other commonly asked questions- - Assist customers with general boating needs- - Maintain and clean restrooms, docks, walkways, grounds and other areas designated by management- - Ensure docks and equipment are operational at all times- - Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations- - Availability to work overtime when required- - Ability to work weekends and holidays- - Other duties as assigned by ManagerSafety and Environmental Responsibilities- - Follow SHM Safety and Environmental rules and complete required related training- - Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area- - Report all accidents, injuries, spills and near misses immediatelyTechnical and Physical Requirements- - Ability to work safely around the water- - Must be able to swim- - Ability to lift 30 pounds- - Basic boat handling skills preferred- - Previous marina experience preferred- - Previous customer service experience preferred(){style="font-family: georgia, palatino; fo"}