Senior Quality Assurance Engineer

Join the team designing and developing innovative software solutions to meet client needs while providing expert technical support.

Who we are and what we offer at Nextpoint

Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined ediscovery workflows, simplified case management, and best-in-class security at every point. Our secure, cloud-based solution lets teams begin document review in minutes with powerful data analytics tools, a user-friendly interface and collaborative access from anywhere. Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.

We’re problem solvers, simplifiers, and challenge seekers, all united by a shared goal: fostering a happy workplace and delivering great results for our clients. At Nextpoint, we value innovation, creativity, diversity, and initiative, thriving in a tech-forward environment where our team enjoys coming to work. If you thrive in a relaxed, informal setting and love taking on new challenges, Nextpoint is the perfect place for you to grow and be rewarded.

Where and how you can work

Ravenswood is the home to our headquarters in Chicago, Illinois. We take pride in having a friendly, open office life that is relaxed and honest. We truly want you to come to work as your whole self. As a flexible-first organization, this role requires the Senior Quality Assurance Engineer to be onsite at the office two-three days a week.

What you’d be doing in this role

Your expertise will be critical in defining QA strategies, processes, and best practices from the ground up, while mentoring and developing the talent that joins the team. Collaboration will be key as you work closely with the Product and Development teams, providing valuable insights and feedback to enhance product quality. Your ability to communicate effectively will bridge the gap between teams, ensuring that issues are quickly identified, addressed, and resolved. While your primary focus will be testing applications at the GUI level, you’ll also approach the software from the user’s perspective, ensuring that their experience is flawless.

As the Senior QA Engineer, you'll take ownership of QA leadership and strategy. If you’re passionate about software testing, excited about building a SaaS, and ready to lead Nextpoint’s QA efforts, we’d love to have you on board. We're looking for someone detail-oriented, collaborative, and eager to make a lasting impact.

The impact you’ll make

• Collaborate with Cross-Functional Teams : You'll work closely with Product, Design, and Development teams to understand business needs and ensure the quality of our software. You’ll be the go-to person for communicating any potential risks or impacts, making sure we’re always on track to deliver top-notch applications.
• Turn Requirements into Actionable Tests : You'll dig into user stories, requirements, and product specs to create test cases that ensure everything works as it should. From functionality to user experience, you’ll design scenarios that catch any potential issues before they reach our users.
• Provision Test Environments : You'll take charge of setting up and managing test environments, making sure everything is in place to run accurate and reliable tests. Whether it’s manual or automated testing, you'll have the tools and data you need.
• Uncover and Report Issues : When things don’t go as expected, you'll analyze test results, discover defects, and follow best practices to report them clearly. Your work will keep our product teams informed and ready to tackle any problems.
• Own the Testing Process : You’ll be responsible for creating and executing test plans that thoroughly assess the quality of our applications. Whether you’re testing functionality, performance, or scalability, your work ensures our software delivers real value.
• Apply Technology Expertise : You’ll leverage your knowledge of web technologies, REST APIs, and languages like Java, Ruby on Rails, XML, JS, CSS, and HTML. Your creativity will help us improve product reliability and accuracy.
• Communicate Progress : You’ll keep the team in the loop with regular updates on test progress, results, and the overall quality of application changes, ensuring everyone is aligned and informed.
• Perform with Autonomy : You’ll take initiative, executing your role with minimal supervision and escalating issues when necessary to ensure the quality of our product remains high.

Your expertise

• Whether you’ve earned a degree in a relevant field or gained experience, you have technical knowledge to excel in this role.
• You have 5-7 years honing your skills in QA, giving you a deep prowess and competence in software testing across a variety of environments.
• You’ve worked with APIs, REST, and SOAP services, using tools like Postman or SoapUI to ensure everything runs smoothly behind the scenes.
• Manual testing for web-based technologies comes second nature to you.
• You have proficiency in testing distributed components in a microservice environment.
• You are secure in your critical-thinking skills and the ability to focus on details as well as the big picture.
• Your verbal and written communication skills are excellent.
• You have the ability to communicate information to technical and non-technical audiences, and also work with people at all levels within the organization to achieve business objectives.
• You’re a team player who can easily adapt in a rapidly changing environment.
• You have the capability to work both independently with little supervision, as well as within a team environment.
• You have the proven ability to collaborate through open communication and reach across functional borders.
• Legal software experience is a plus!

Computer Skills Needed to Perform this Job

• You have a strong proficiency working with Java, Ruby on Rails, XML, JS, CSS and HTML, allowing you to understand a distributed environment and have an understanding of lambdas and ECS.
• You’re experienced in testing APIs and services specifically REST and SOAP and are comfortable using tools like SoapUI, Postman or equivalent tools.
• You have a deep understanding of cloud infrastructure with extensive experience and exposure in AWS.
• You’ve worked in cross-browser, cross-platform web with BrowserStack, SauceLabs or equivalent tools.
• You have a thorough understanding of Agile/Scrum development process, which helps you thrive in a fast-paced, iterative environment where collaboration is key.
• You’re proficient in searching system logs and troubleshooting potential defects using tools like Splunk.
• You’ve got strong experience in preparing and maintaining test data and scripts, keeping your testing environments reliable and ready to go at all times.
• Your deep knowledge of software testing best practices and methodologies means you’re always working to ensure the highest quality in everything we release.

What we bring to the table besides salary

• Competitive pay that matches your experience.
• Flexible hybrid schedule (2-3 days in-person).
• PPO Health Plan, plus Dental and Vision coverage.
• FSA options for health, dependents, and transit.
• Generous PTO, paid holidays, and extra perks like flexible summer hours, quarterly mental health days, and floating holidays.
• Annual professional development stipend to keep growing.
• Monthly flexible benefit stipend to spend on what matters to you.
• 401k plan with matching.
• Free lunch in the office Monday through Wednesday, plus a stocked kitchen and bar!
• And more good stuff!
• Most importantly, we offer a psychologically safe and inclusive environment where everyone feels welcome and supported.

Don’t just take our word for it that we’re awesome!

• 50 BEST STARTUPS TO WORK FOR IN CHICAGO, IL 2024
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• Glassdoor
• G2
• Capterra
• Nextpoint Culture

Equal Opportunity Employer
Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ+ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team!