Senior Parts and Inventory Specialist

Overseeing the entire PSI management process of parts in ensuring the availability of spare parts and materials in Segway National Warehouse and Dealer Shops to support maintenance, service operations, and parts accessories sales.

Forecasting and Planning:

• Developing and implementing procurement strategies to ensure consistent quality and delivery.
• Develop procurement plans based on historical data, stock baselines, and lead times, this includes N+3 forecasts of initial spare parts for NPI, LTB(Last To Buy), and continued model demand.
• Purchase requisitions and parts procurement for headquarters, track the receipt of orders to national and regional warehouses and handle any receipt anomalies to ensure inventory accuracy.

Inventory Management:

• Overseeing warehouse operations related to storage and movement of spare parts.
• Implementing parts inventory control measures to track stock levels, monitor inventory turnover, and prevent stockouts or overstock situations.
• Conduct regular inventory audits and reconciliations on parts, accessories, and units to ensure accuracy, financial traceability, and compliance with company policies.
• Gaining visibility on slow-moving parts orders, developing plans for dealing with excess and obsolete, and speeding up the process in restock emergencies.

Spare Parts Sales Support:

• Maintain spare parts master data on the parts sales portal and SAP, such as inventory levels, item descriptions, dimensions, weights, storage locations, and price spare parts, and formulate selling price verification rules.

Analysis and Improvement:

• Implementing best practices, technology solutions, and process enhancements to streamline operations.
• Set annual monthly Key Performance Indicators (KPIs) such as inventory turnover, and stock accuracy, analyzing KPI indicators to identify areas and provide plans for improvement.
• Build reports with easy-to-use analytics and dashboards streamlined to data standardization.

Requirements:

• A bachelor's degree in a related field such as business, management, or engineering.
• Knowledge of spare parts inventory management and ordering processes, and proficiency in data analysis.
• Experience in a customer service or supply chain role with inventory management software and systems such as SAP.
• Ability to multitask and work efficiently in a fast-paced environment
• Excellent communication and interpersonal skills with customers and internal departments.
• Strong problem-solving skills and the ability to manage spare part orders efficiently.