Have you ever been on hold for over 5 minutes when you called your doctor’s office? Parakeet Health is on a mission to improve the patient experience at your doctor’s office. We use LLMs to offer an AI call center agent for healthcare practices that automates repetitive phone tasks like appointment scheduling, patient outreach, and general inquiries through calls, text, and web. Our agent is live and we have national healthcare organizations as paying customers.
Who We Are
We are a team of seasoned healthcare industry veterans (One Medical IPO, Doximity IPO, Epocrates IPO) and engineers (Microsoft, Twitter, Rippling, LinkedIn) who are committed to applying LLMs to enable more affordable, effective, and enjoyable care through technology. We have paying clients and a robust pipeline of clients that we plan to onboard this year.
We are venture backed by top-tier VCs including Canvas Ventures (investor in Doximity, Superhuman, Upwork), CoFound Partners, and StoryHouse Ventures. Our angels include the founder of One Medical/Galileo, former CTO of Twitter, and co-founder of Tend Dental.
The Role
We're seeking a driven Software Engineer with a passion for AI and machine learning to build a 0-to-1 product. As an early engineer, you'll be instrumental in shaping the product and developing our voice AI agent.
- Build and expand our voice and LLM stack to enable fast and capable conversational experiences
- Develop new communication modalities to allow customers to engage with their provider in the easiest way possible
- Remain at the forefront of LLMs, integrating the latest advancements, evals, and best practices into our development processes to enable new solutions customers didn’t know were possible
- Work in an ambiguous environment and set your own tasks based on larger goals and understanding of customer needs
Requirements
- 5+ years relevant work experience
- Proven experience in designing and implementing scalable, robust backend systems.
- Aligned with our core values: high agency, craftsmanship, and shipping quickly.
- Proven experience in designing and implementing scalable, robust backend systems.
- Expertise in Python, Django, React, and/or Javascript
- Previous experience at a Series A or B startup is a plus.
Perks
- Excellent health, dental, and vision insurance
- Free illy espresso, coffee, beer, and curated snacks
- Fitness stipend
- Commuter benefits
- Unlimited PTO
- 401(k)
Location
Our office is in San Francisco, CA by Montgomery BART