Territory Sales Manager - Boston

Job Description

Title: Territory Sales Manager

Date: April 2023

Reports To: Regional Sales Manager

Location: Remote (Territory based)

Department: Direct Sales

Do you enjoy working with and are passionate about helping Seniors? We are looking for a customer-centric, social individual who enjoys interacting with and helping Seniors. The Territory Sales Manager will primarily conduct company installs from leads in our customer homes (90%) and spend the remainder of their time generating referrals and building relationships within the community. The earning range is $75k-$80k with an uncapped upside.

ClearCaptions

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives.

This is a Remote/Work from Home position reporting to the Regional Sales Manager.

Position Summary:

For this position of Territory Manager, ClearCaptions is looking for a caring, customer service-oriented individual with a demonstrable passion for helping people with hearing loss. This is an in-the-field position that brings the privilege and opportunity to individually install and train our customers in using the ClearCaptions equipment and service in order to effectively enrich their lives.

What you will do:

1. Install the ClearCaptions Phone and/or other ClearCaptions products and connect the phone to the customers’ existing services. You will be provided training.
2. Educate customers on how to use the phone and its features.
3. Establish relationships with retirement communities and groups in your local market.
4. Create, attend and educate consumers in Senior Events and other events.
5. Build relationships with and educate Hearing Professionals on OUR Caption Telephone Services options in your local market.
6. Maintain adequate inventory of equipment and supplies in order to service customers.
7. Create lead-generation activities and generate referrals.
8. Adapt to new responsibilities and opportunities as necessary.
9. Develop and maintain positive relationships with the customers assigned to them by ClearCaptions in their sales territory.
10. Be actively involved local Senior Citizens & Hard of Hearing organizations and events, & trade shows in your local community.
11. Maintain appropriate customer and territory records using Salesforce and other tools provided by ClearCaptions.

The kind of people we look for:

1. Versatile people who thrive on variety and challenge.
2. Excited about working in a fast-paced environment.
3. Innate problem solvers who want to grow in a flexible, collaborative culture.
4. Takes initiative, pushes boundaries, motivated to innovate.
5. Talented individuals with a growth mindset who want to use their learning and relationship-building skills.
6. Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.

Qualifications:

1. High school diploma or equivalent.
2. Outside sales experience, Business to Business and/or Business to Consumer.
3. Sales experience or other work with seniors preferred.
4. Experience working in the hearing health field beneficial.
5. Have a valid driver’s license and a personal automobile.
6. Ability to travel extensively by car in the assigned region and by air on occasion.
7. Work from a local home office equipped with high-speed Internet.
8. Proficient computer skills and basic use of the internet.
9. Comfortable working with seniors and disabled persons.
10. Willing and available to work flexible hours including weekends.
11. Excellent people and relationship building skills.
12. Excellent verbal and written communication skills, presentation, and problem-solving skills.
13. Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
14. Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
15. Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
16. Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams).

Physical Demands:

1. Sitting, standing and walking (95-100%)
2. Keyboarding (70-90%)
3. Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)
4. May lift or move boxes (up to 10 pounds)

Work Environment:

1. 100% Remote Work from Home Environment. Work environment is primarily indoors at home, customer, healthcare provider or senior event site, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions.

ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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