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Job Description
The WW Partner Success Manager will be responsible for managing enterprise partners through their relevant pillar in the Enterprise Partner Network, driving awareness of their capabilities with internal Apple sales and partnerships leaders and measuring success alongside regional partnership managers. The role will drive new partnership initiatives and facilitate current partnership initiatives that focus on accelerating and supporting key elements of Apple’s worldwide enterprise strategy.
The successful candidate is detail oriented and self-structured in their approach to work, with a business-development mentality and the ability to build and manage relationships at all levels, inside and outside of Apple. You think strategically, have proven Keynote-building and presentation delivery skills and thrive in a rapid-paced environment within a culture that relies heavily on teamwork.
Main Responsibilities:
- Ensure the gold standards of excellence and compliance are adhered to for all regional and global partnership activities.
- Work across partners and internal teams on select activities, streamlining processes around partner onboarding, go-to-market and quarterly business reviews.
- Review workflows and recommend/redesign processes as needed to improve scale, quality and efficiency.
- Continuously evaluate processes and develop opportunities for improvement.
- Develop scorecards by partner segment which rollout to create meaningful measurements and insights.
- Develop repeatable methods and/or toolkits to aggregate partner metrics both quarterly and on demand.
- Assist with coordinating strategy and impact at selected partner events.
- Educate regions on standard methodologies and new or improved processes.
- Contribute to ad hoc activities as needed in support of WW sales initiatives.
Minimum Qualifications
- Approximately 6+ years of sales planning experience in technology for business.
- Experience managing technology or solutions partnerships with Global Systems Integrators (GSIs), Managed Services Providers (MSPs) or Independent Software Vendors (ISVs).
- Experience executing go-to-market plans.
- Ability to think strategically, work independently and take an innovative approach to problem solving.
- Ability to rally people around common goals.
- Bachelor's Degree or similar experience.
- Excellent presentation and management skills; written, verbal and interpersonal communication skills, with strong networking ability.
- Strong relationship building and management skills.
- Willingness to admit mistakes.
- Comfortable not having a complete picture before acting.
Preferred Qualifications
- Experience designing and executing worldwide go-to-market plans.
- Conscious ability to see around corners, deal with ambiguity and create compelling stories.
- Deep understanding of Apple’s hardware, software and services offerings and the ability to position them, collectively, as the right platform for enterprise.
- Demonstrated ability to change course when needed.
- Master's Degree.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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