EMPLOYER: City of Sandy Springs
DEPARTMENT: Sandy Springs Police
JOB TITLE: Records Clerk
JOB TYPE: Full-Time
REPORTS TO: Records Supervisor
FLSA: Non-Exempt
SALARY: $54,678.24
SUPERVISES: N/A
GENERAL DESCRIPTION:
This position performs responsible clerical functions under the direct supervision of the Records Supervisor. The position is responsible for retrieving police reports; processing citations; assist with criminal background checks, the Georgia Open Records Act; dispersing information to police personnel and citizens; and entering and retrieving information on the in-house computer system. This position involves working closely with various units and divisions in the City to support the administrative, investigative, and operational functions of the department.
SCHEDULE:
The Unit schedule is currently 8-hour days, Monday through Friday. The Unit works a staggered schedule with shifts assigned by seniority. Employees must be willing and available to work nights, holidays, and weekends as necessary to support department operations.
BENEFITS:
- Medical - Point of Service Plan
- Health Savings Account
- Holiday Leave Time - 10 days per year
- Life Insurance (4x yearly salary)
- Retirement Savings Options2
- Flexible Spending Accounts
- Tuition Reimbursement - Up to $5250/YR
- Dental/Vision
- Supplemental Life Insurance
- AFLAC
In addition to the City contributions to the 401(a), you can contribute into the 457(b) plan up to the Federal limit. The City will provide you a matching contribution of up to 5% of your salary that you defer into this plan. City contributions will be made to your 401(a). City contributions are fully vested after 5 years of employment.
RESPONSIBILITIES AND DUTIES INCLUDE:
- Provide administrative support to ensure efficient operation of the Sandy Springs Police Department.
- Resolve customers' concerns and answer customers' questions to your best ability.
- Maintain a positive attitude and calmly respond to customers' complaints.
- Ability to work courteously and tactfully with customers and colleagues.
- Use multiple local and national computer databases and SSPD's records management system to perform their daily duties.
- Prepare and maintain files, logs, and records.
- Handle confidential information, including personnel paperwork and correspondence; ensure adherence to confidentiality and all local, state, and federal laws regarding records and records management.
- Respond to incoming calls and emails; accept and relay messages; forward calls; answer questions; provide information; respond to customer concerns, complaints, and requests; receive service requests.
- Work closely with state and local law enforcement agencies to make sure records are validated and case files are complete and received for presentation to prosecutors.
- Respond to open records requests.
- Prepare invoices for open records and criminal history records requests and intake those funds.
- Enter information into the computer; read and process reports; use the computer to check and correct information.
- Obtain, review, and disseminate data.
- Review officer reports and code reports according to NIBRS requirements.
- Process Criminal Histories by operating LiveScan fingerprint machine and GCIC/ NCIC system.
- Ensure identity verification, accuracy of entries into the computerized system and capture of fingerprints.
- Perform other related duties as assigned.
- High school diploma or GED and a minimum of three years' experience in a clerical or customer service position, preferably in a police environment.
- Must be a U. S. Citizen or have the ability to produce documentation to establish legal ability to work in the United States.
- Possession of a valid Georgia driver's license and good driving history
- Ability to pass the Georgia Crime Information Center certification test
- Ability to understand and follow detailed oral and written instructions
- Knowledge of appropriate software including Microsoft Word, Excel, and Outlook, Microsoft PowerPoint, and Adobe Acrobat
- Ability to maintain organized and accurate record, file and/or other materials
- Associate degree in Business, Office Technology, or a related area from an accredited college
- Five (5) years law enforcement/administrative experience
- Knowledge of Georgia Open Records Act or FOIA requests.
- Specialized training and coursework related to the conduct of Law Enforcement or Municipal Court operations.
- GCIC operator certification
- Notary Public designation or ability to obtain
APPLICATION INSTRUCTIONS:
Visit our Career Center website to begin the application process.
Applicants that pass the interview process must successfully pass the Police Department's Comprehensive Background Check (including but not limited to) a physical examination, drug screening, polygraph, etc.
The position is available to be filled immediately. The start date will be dependent on the successful completion of the above requirements.