Lead Breakfast Server

Position: Lead Breakfast Server

Reports to: Dining Room Manager

Salary: $10.00 to $12.00 per hour plus tips

A Lead Breakfast Server performs various tasks to give patrons a positive dining experience. Their job usually entails greeting customers, presenting the menu when buffet is not being offered, taking their orders, answering inquiries, recommending products and services, serving drinks and food, and handling concerns professionally and courteously.

Duties/Responsibilities include:

• Ensures breakfast is out and ready on time for opening.
• Responsible for comps and voids for shift.
• Assigns side work and sections to servers.
• Responsible for shift duties.
• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying special dietary needs and requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Minimum Qualifications:

• General Math Skills
• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Energy Level
• Thoroughness
• Professionalism

Benefits:

• Health, dental, vision, and life insurance plans.
• 401(k) plan with company match of 4% (must be 21 years old & have 7 consecutive months of service).
• Paid time off.
• Longevity bonus paid in December.
• Wellness Center Membership for Associate and Dependents.
• 50% Food discounts at the Black Diamond Pub and Loon Mountain.
• 30% Spa services and retail discounts at the Viaggio Spa.
• Ski Pass to Loon Mountain.

Job Type: Full-time

Expected hours: 30 – 40 per week

Shift: Morning shift

Ability to Relocate: Lincoln, NH 03251: Relocate before starting work (Required)

Work Location: In person