Service Contracts Administrator

JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As the Service Contracts Administrator at JLL, you will play a crucial role in managing and overseeing mission critical equipment (Uninterruptible Power Supply, Generator, Automatic Transfer Switch, etc.) service contracts to ensure seamless operations and excellent service delivery. Your attention to detail and strong organizational skills will be essential in maintaining contract compliance and supporting the success of our clients and team.
What your day-to-day will look like:

• Contract administration: Oversee the entire lifecycle of service contracts for mission critical equipment from estimating, contract initiation and logging, maintenance tracking, reporting and renewal.
• Collaborate and communicate: Engage with internal stakeholders, including other members of the service team, finance, and management, to understand contract requirements and ensure contract requirements are fulfilled, compliance with company policies and procedures, and timely invoicing.
• Vendor Coordination: Collaborate with vendors and suppliers to establish and maintain effective relationships. Solicit quotes from vendors to build estimates. Issue purchase orders and ensure vendor performance meets or exceeds contract specifications. Provide external sales funnel updates to a major vendor.
• Document management: Maintain accurate and up-to-date contract documentation, including contract renewals, modifications, and correspondence. Utilize contract management systems to efficiently track and manage contract details.
• Maintenance Coordination: Maintain a Preventive Maintenance (PM) schedule for selected contracts and coordinate with the end user and vendors to accomplish regular preventive maintenance and ad hoc maintenance projects.
• Reporting and analysis: Generate reports and provide regular updates on contract status, performance, PM schedules and other key metrics internally. Track and transmit all maintenance reports to clients.
• Continuous improvement: Proactively identify process inefficiencies and develop recommendations for improvement

Required qualifications:

• Bachelor's degree in business administration, finance, or a related field.
• 2+ years of experience in contract administration, vendor management, or a related role.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks and manage multiple deadlines effectively.

Preferred qualifications:

• Knowledge of facility management services and related service contracts.
• Proficient in contract management systems and tools.
• Exceptional attention to detail and organizational skills.
• Proven track record in implementing process improvements and driving operational efficiency.

At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. As a Service Contracts Administrator, you will be part of our culture of collaboration, locally and across the globe. Join us as we shape a brighter way for our clients, ourselves, and our fellow employees.
Estimated total compensation for this position:
66,800.00 - 73,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site -New York, NY
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

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This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
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