WHO WE ARE
Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have close to 600 locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.
ABOUT THE JOB
The Credit Manager directs and coordinates activities within credit team. This includes conducting credit investigations and collecting delinquent accounts of customers.
WHAT YOUR DAY WILL LOOK LIKE
- Reviews credit requests submitted by the branch for adequate support and documentation and establishes credit lines within the level of authority set by company policy ($1 - $250,000; up to $500,000 if passes Helena model) and makes other decisions subject to company approval levels. Follows up appropriately for supplemental information where needed.
- Evaluates and determines credit limit amount and communicates limit to location team.
- Reviews and adjusts credit lines annually or when requested by the location.
- Makes adjustments when the credit line is exceeded.
- Suspends or revokes lines of credit when necessary upon receipt of external information pertinent to financial strength of account.
- Interacts with customers to obtain additional credit information to support credit lines.
- Submits requests and supporting documentation to director of credit on accounts over $250,000.
- Maintains active membership in NACM in order to maintain communication with members to accommodate the flow of credit information.
- Attends NACM meetings and participates in all required activities.
- Evaluates various adjustments or exception documents.
- Approves credit viability on requests for extended terms, passes on to division manager for concurrence, notifies location of decision and maintains a copy on file.
- Maintains bad debt and bad debt recovery records.
- Monitors receivables and collections and provides periodic updates of receivables quality to business unit vice president and division managers.
- Identifies problem accounts and communicates with sales and customers in most appropriate manner.
- Makes joint visits with salespersons.
- Negotiates payment programs with delinquent customers.
- Identifies accounts requiring collection agency or legal action and coordinates collections with third party contractor.
- Identifies violations of credit policies and suggests incentive penalties when appropriate.
- Generates legal documents used in the credit function.
- Coordinates yearly prepayment program.
- Provides a prepayment line of credit recommendation to the director of credit for amounts over $250,000.
- Coordinates reconciliation of branch location cash accounts.
- Approves and submits requests for new salesperson numbers and changes.
- Prepares and maintains yearly budget for the division credit team.
- Provides excellent customer service to all internal and external customers.
- Other work-related duties as assigned by your leader.
- Regular and reliable attendance is required.
- Follows all company policies and procedures.
EDUCATION & EXPERIENCE
- Bachelor's degree in finance, accounting, business or related field is required.
- Five years of credit experience is required.
- Ability to manage a portfolio of accounts through monitoring credit limits and account aging information taking appropriate action when necessary is required.
SKILLS & QUALIFICATIONS
- Previous supervisory experience is preferred.
- NACM or CCE designation is preferred.
- Working knowledge of accounting and financial concepts.
- Good negotiation skills.
- Ability to read, write and speak in English is required.
- Communicating in Spanish is a valuable skill at Helena.
- Computer skills including working knowledge of Microsoft Office are required.
Successful completion of a drug test and background check
is required for all positions at Helena.
BEING A LEADER AT HELENA
At Helena, our leaders are expected to demonstrate the same qualities that we value in our employees -- integrity, passion and accountability. In this leadership role, you will be responsible for overseeing other team members. This includes carrying out leadership responsibilities such as interviewing, hiring, training and coaching employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems by following all of Helena's policies, procedures and applicable laws.
WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB
The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.
BENEFITS AT HELENA
- Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
- Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
- Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
- Up to 15 days paid time-off plus 9 paid holidays.
- Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
- Free Short & Long-Term Disability.
- Up to 80 hours of paid Parental Leave.
- Education Assistance.
- And much more!
For more detailed information about our benefits, visit helenacareers.com/benefits.
STAY CONNECTED TO THE HELENA POWERHOUSE!
Follow us on social @HelenaCareers or visit us at helenacareers.com.
Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.