Company:
Professional Staffing Group
Location: Framingham
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Bilingual Spanish/English - Info Representative ($22/hr)
This role offers the opportunity to work hybrid after a 3-week training period, with mandatory in-office presence on Monday, Tuesday, and Thursday. As an Information and Referral Specialist, you will connect community members to health and human service resources based on their needs and location. This position is ideal for individuals with call center and phone-based customer service experience who are passionate about supporting underrepresented populations. The most critical need is for bilingual call takers who speak both English and Spanish.
What we are looking for:
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
This role offers the opportunity to work hybrid after a 3-week training period, with mandatory in-office presence on Monday, Tuesday, and Thursday. As an Information and Referral Specialist, you will connect community members to health and human service resources based on their needs and location. This position is ideal for individuals with call center and phone-based customer service experience who are passionate about supporting underrepresented populations. The most critical need is for bilingual call takers who speak both English and Spanish.
What we are looking for:
- Prior Call Center experience
- Experience with data gathering techniques
- Demonstrated aptitude with Microsoft Office, Word, Excel, databases, and other software systems
- Detail-oriented with excellent proofreading skills
- Proficient typing skills
- Strong writing skills
- Works well within a team and able to work independently
- Comfortable working in an office setting and also able to work remotely when necessary
- General knowledge of Health & Human Services
- Ability to attend functions, meetings, and activities outside of normal work hours as needed
- Must be able to work in-office during scheduled hours
- Customer service experience is a must
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
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Professional Staffing Group