Commercial Planner - North America

Retail Marketing & Sales - San Francisco, CA - Full Time

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Position Overview:

Tatcha is seeking a highly skilled, sales-focused, and proactive Commercial Planner to join our dynamic North America team. This role will work in lockstep with the Tatcha Demand Planning Team and is crucial in driving retail sales in North America, with responsibility for the Commercial Team’s product forecasting, sales planning, and inventory management aligned to our strategic objectives and maximize sales potential. The ideal candidate will be a detail-oriented individual with strong analytical capabilities and the ability to foster collaborative relationships with retailers and internal teams.

Key Responsibilities:

• Retail Sales Planning: Create comprehensive retail sales plans by product and channel to align with business goals and meet market demands. Create by door retail sales plans for the field team and analyze territory volume to maximize sales. Represent commercial’s perspective to drive retail and gross sales alignment with Demand Planning and Finance.
• Performance Analysis: Analyze sales and inventory data to identify trends, opportunities, and potential issues, delivering actionable insights to support strategic decision-making.
• Product Forecasting: Develop and manage precise forecasts for both new and core products, utilizing market trends, historical sales data, and upcoming product launches and campaigns to guide planning.
• Inventory Management: Partner with retailers to ensure correct orders are being placed to meet business goals. Partner with global operations teams to ensure inventory levels, in-channel and by store, meet forecasted needs and align with business requirements.
• Field Team Support: Assist field teams with inventory callouts and address any immediate inventory needs to ensure seamless retail operations.
• Budgeting & Forecasting: Assist in preparing annual budgets and monthly forecasts for retail sales & gross shipments, providing insights and recommendations to optimize financial performance.
• Reporting: Generate regular reports on sales performance, inventory status, and forecasting accuracy, presenting findings to senior management and other stakeholders.
• Relationships: Cultivate and maintain strong relationships with both external retailer planning teams and internal Tatcha teams to understand needs, share insights, and ensure effective collaboration.
• All other duties as assigned.

Qualifications:

• Experience: Minimum of 7+ years of experience in commercial planning, sales planning, retail planning or a similar role. Experience in the beauty industry or an adjacent field is preferred.
• Education: Bachelor’s degree in Business, Finance, Supply Chain Management, or a related field.
• Skills:
  • Strong analytical skills with the ability to interpret complex data and make informed decisions.
  • Excellent communication and interpersonal skills for building and maintaining relationships with internal and external stakeholders.
  • Proficiency in forecasting and planning, as well as Microsoft Excel and other data analysis tools such as Tableau.
  • Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines.
  • Knowledge of retail operations, inventory management, and supply chain processes.

The Details:

The expected base salary range for this position is $120,000 to $130,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

Tatcha is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities.

Apply: Commercial Planner - North America

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This position is based in San Francisco, California. We work a hybrid schedule, and are in the office 2 days per week. We require that employees live within a commutable distance as there may be additional days that you need to come into the office.