Live Captioning/Streaming Project Manager - Contractor

Keywords Studios is a renowned provider of services for the global gaming and media industries. We are currently seeking a Live Captioning Project Manager to join our dynamic team. As the Live Captioning Project Manager, you will play a pivotal role in planning, coordinating, and overseeing live captioning/streaming projects across various platforms. You will ensure that all projects are delivered on-time and meet the highest standards of quality. This role requires excellent organizational skills, attention to detail, and a passion for accessibility in media.

Key Responsibilities

1. Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery.
2. Collaborate with cross-functional teams (broadcast, engineering, IT, and accessibility) to define project requirements, timelines, and deliverables.
3. Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms (e.g., OBS, Wirecast, YouTube Live, Twitch, Zoom, etc.).
4. Ensure adherence to accessibility standards (e.g., ADA, WCAG) and compliance with live captioning and subtitling regulations.
5. Troubleshoot and resolve technical issues in real-time during live broadcasts, ensuring minimal downtime and smooth operations.
6. Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content.
7. Manage relationships with third-party vendors, freelancers, and captioning service providers.

Requirements

1. Experience in Live Streaming Technologies:
   1. Proficiency in live streaming platforms and encoders (e.g., OBS, Wirecast, vMix, Wowza, Restream).
   2. Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols.
   3. Experience with CDN services (e.g., Akamai, Cloudflare) for optimized content delivery.
   4. Familiarity with server-side and client-side streaming architectures.
2. Live Captioning Expertise:
   1. Strong understanding of real-time captioning technologies, including stenography, CART (Communication Access Realtime Translation), and automated speech recognition (ASR).
   2. Experience with captioning tools such as Ai-Media, EEG Falcon, CaptionSync, StreamText, or similar software.
   3. Knowledge of caption file formats (SRT, VTT, SCC) and best practices for caption positioning, timing, and quality.
3. Technical Troubleshooting:
   1. Proven ability to troubleshoot audio/video quality issues, latency, synchronization problems, and captioning delays.
   2. Familiarity with video codecs, streaming resolutions, and bitrates for optimal performance.
4. Compliance & Accessibility:
   1. Knowledge of accessibility standards such as ADA, WCAG, FCC guidelines, and country-specific live captioning regulations.
   2. Experience with accessibility features in live streaming platforms (closed captions, transcripts, audio descriptions).
5. Project Management Skills:
   1. Ability to manage multiple projects simultaneously, prioritize tasks, and work under tight deadlines.
   2. Strong communication and leadership skills to collaborate with teams and stakeholders across different time zones.
6. Preferred Qualifications:
   1. Bachelor’s degree in IT, Broadcast Engineering, Media, or related field.
   2. 3+ years of experience in live streaming, captioning, or a related technical project management role.

We are excited to welcome a passionate and skilled professional to our Keywords Studios team, contributing to the enhancement of accessibility in media.

Benefits

1. Part time position
2. Flexible hours.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.