$2,500 Sign-On Incentive
This position is eligible for the RFK Community Alliance Sign-On Incentive in the amount of $2,500 in your first year of employment. You will receive $500 after 3 months; $500 after 6 months; $1,500 after 12 months.
RFK Community Alliance has an exciting opportunity for a full-time Program Coordinator to join our team in Suffolk County, Massachusetts!
Our Detention Diversion Advocacy Program (DDAP) is a voluntary intervention alternative to court-ordered detention, providing young people with community-based support and supervision. DDAP strives to reduce the disproportionate number of minority youth arraigned through the court system, offering an opportunity to reverse their path to juvenile crime and helping them live to their fullest potential. We presently have programs in the Dorchester, Chelsea, Springfield, and Holyoke juvenile courts.
Who We Seek
We are seeking a dynamic individual to be part of our team providing youth support and advocacy in the Suffolk County communities. This position requires supervising Youth Advocates and managing a small caseload. Youth Advocates are responsible for guiding youth through intake, assessment, development, and implementation of an individual service plan, referrals to appropriate services, and will advocate for their assigned youth. The Program Coordinator will ensure proper service delivery, monitor outreach for quality assurance, and continue to strengthen community partnerships. RFK Community Alliance Suffolk County Region programs provide a broad range of educational, residential, and community-based programming to youth marginalized by disability, trauma, and child welfare or juvenile justice system involvement. The Program Coordinator will provide one-to-one supervision to Youth Advocates who monitor youth involved in the Juvenile Justice System. DDAP aims to ensure each youth’s growth in the three domains of well-being: Connected, Capable, and Healthy. If you are a person committed to human potential and social justice, this is the job for you!
Key Areas of Responsibility
- Ensures that services are consistently delivered with a high level of quality and efficiency
- Trains, supervises and evaluates Youth Advocates and interns
- Establishes and maintains strong professional relationships with stakeholders within the juvenile courts, police departments, district attorney’s offices, parents, schools, state agencies, and community resources
- Carries a small caseload of youth and facilitates individual and group activities
- Coordinates services for youth in areas such as clinical, substance abuse, educational, vocational/employment, recreational, and community service
- Coordinates family support groups and promotes family involvement
- Serves as liaison with referral sources and administers program intake activities, including screening of referrals, conducting interviews, scheduling admissions and discharges from the program
- Demonstrates and integrates cultural sensitivity while working with a diverse client population and their families
- Participates in the interviewing and hiring of Youth Advocates
- Provide weekly supervision to Youth Advocates and facilitates weekly staff meetings. This may include providing training and assisting with professional development. Assist Youth Advocates with improving engagement levels for youth
- Supervise day-to-day operations, which include quality assurance with Youth Advocates/DDAP Program, office supply/rent management, monitoring budget expenses/activities, and approval of timesheets/mileage/receipts for Youth Advocates.
- Conduct intakes as needed and/or assign intake to a Youth Advocate. Track waitlist when necessary and work with Director to determine needs/risk of youth on the waitlist
- Provide written documentation and support for the Agency’s program quality assurance processes
- Assist youth in developing individualized goals and tracking progress on said goals
- Utilize risk assessment tool for each youth to determine risk
- Implement Trauma-Informed Care treatment philosophies of the agency
- Provide monitoring, crisis support, linkage to other programs, and overall problem-solving assistance and advocacy on behalf of the youth served by the program
- Organize regular case conferencing meetings when necessary with all invested parties in the best interest of the youth, establishing an effective service network
- Maintain database including case management system, intake, assessment, and referral systems
- Comply with treatment directives of the Director and identify other resources when necessary to address areas of need
- Participate in ongoing training as it relates to general duties and professional development
- Perform any other duty assigned by the Director that falls within the scope of the position
Shift
Full-time, flexible work schedule.
Who You Are
You are someone with a personal interest in, and commitment to, working with adolescent youth. You have a positive attitude and belief in the hope of successful outcomes for youth otherwise marginalized by disability, trauma, socio-economic status, or race. You also have:
- Ability to work collaboratively with a multi-disciplinary team
- Strong verbal and written communication skills
- Organizational skills and time management skills
- Understanding the needs of transition-aged youth
- Ability to build and maintain relationships with youth, families, staff, and collaterals
Specific Qualifications
- A minimum of two years of experience working with at-risk and court-involved youth is required
- Knowledge of community-based resources for youth and families
- Experience in youth development, education/and or job development
- Excellent communication skills; bilingual/bicultural or multi-cultural experience preferred
- Bachelor’s Degree in social work, counseling, or related field, preferred or equivalent experience
- Must be 21 years of age
- Must have a valid driver’s license and personal vehicle
Why You’ll Love Us
In addition to being a part of a supportive team, we offer amazing employee benefits, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Generous paid time off
- Holiday Pay
- Educational Assistance
- Employer-paid life insurance
- Employer-paid Short & Long Term Disability
- Retirement Plan with generous employer match
- Tuition Reimbursement
- Comprehensive Employee Assistance Program
How We Promote Equity, Cultivate Leaders, and Grow Together
At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we’re the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. This is why we’re committed to honoring, celebrating, and fostering diversity and inclusion in our team, clientele, and community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities, including ethnicity, race, gender, LGBTQIA, age, religion, and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one.
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