SOCIAL SERVICE AIDE III - OAHU

Company:  State of Hawaii
Location: Hilo
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary: See Position Description
Location : Island of Oahu
Job Type: Various
Job Number: 24-0173
Department: Various
Opening Date: 04/10/2024
Closing Date: Continuous
Recruitment Information
Recruitment Number 24-0173
The immediate vacancies are with the Department of Health in Manoa to Kahala .
Salary: $3,220 to $4,078 per month (SR-09, Step C to I)
Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.
This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.
Duties Summary
Independently provides all supportive services for a unit or team; participates in team activities; does limited field work including checking with clients, encouraging them to use available resources, following up on cases on a periodic basis, relaying information, problems and observations to the professional staff; and performs other related duties as assigned.
Minimum Qualification Requirements
Applicants will be placed on the eligible register for ALL levels for which they are qualified.
To qualify, applicants must meet all of the following requirements:
Legal Authorization to Work Requirement:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Basic Education/Experience: Graduation from high school or equivalent, or experience which demonstrated the ability to read, comprehend and apply written directions, a high degree of verbal skill and the ability to make basic mathematical computations, including averaging.
Specialized Experience: Two (2) years for the Level III - of experience in providing supportive services to professional workers in a social service or a health related agency e.g., performing clerical tasks in processing various documents, transporting clients and materials to and from various destinations, observing and reporting of client interactions, emotional, physical or mental symptoms and problems; explaining to clients or tenants the services available, assisting in overseeing group activities such as bowling and swimming. Experience must have involve engaging with clients.
Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.
Driver's License: Some positions require possession of a valid driver's license at the time of appointment. One of the immediate vacancies has this requirement.
Lift and Carry: Some positions require the ability to lift and/or carry objects of various weights with or without reasonable accommodation. One of the immediate vacancies requires the ability to lift and/or carry objects weighing up to 50 pounds.
Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements, will apply.
The information provided above represents a summary of the complete Minimum Qualification Requirements . To view the Requirements in their entirety, please CLICK HERE .
03074:020112:03:BK
Other Information
The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click:
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employee's social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
  • State Recruiting Office
  • Job Announcement Posting (Visit to the State Recruiting Office or Workforce Development Office)
  • Job Fairs
  • Consolidated Theatres
  • TheBus
  • Shopping Mall Advertisements
  • Print Advertisements
  • Word of Mouth (State of Hawaii Employee, Speaker at a Presentation, School Counselor, etc.)
  • Army Partnership for Youth Success (PaYS)
  • SkillBridge Program
  • LinkedIn
  • Facebook, Twitter, Instagram, etc.
  • Governmentjobs.com
  • Internships
  • Other

02
APPLICANT'S ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score.
Please do not submit a resume in place of completing the Supplemental Questions.
You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified.
Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii - Department of Human Resources Development - 235 South Beretania Street - 11th Floor - Honolulu, Hawaii 96813.
Note: If you previously submitted supporting documents (e.g., transcripts, diploma, driver's license, etc.) to our office, you do not need to re-submit them.
  • I acknowledge that I have read, understand and agree to all of the above.

03
APPLICANT'S ACKNOWLEDGEMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.
In general, concurrent experiences and/or education will not be double credited unless otherwise specified.
Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
  • I acknowledge that I have read, understand, and agree to all of the above.

04
MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
A link to the complete Minimum Qualification Requirements has been provided in the job announcement. Please review the requirements in their entirety.
  • I acknowledge that I have accessed the link provided, and have read and understand the Minimum Qualification Requirements in their entirety.

05
DRIVER'S LICENSE
Some positions require a valid driver's license. The immediate vacancy has this requirement. Do you possess a valid driver's license? If yes, you must submit a legible copy and indicate the recruitment title and number as verification.
  • Yes
  • No

06
LIFTING AND CARRYING REQUIREMENT
Some positions require lifting and carrying loads of various weights without assistance or with the assistance of another person and/or use of equipment (e.g., hoisting equipment, hand truck, etc.) for heavier loads, with or without reasonable accommodation.
The immediate vacancy requires lifting and carrying loads of 50 pounds. Do you wish to be considered for these positions?
  • Yes
  • No

07
SPECIALIZED EXPERIENCE REQUIREMENT
Do you have at least two years of Specialized Experience as described in the Minimum Qualification Requirements?
If yes, identify each experience you would like us to consider and provide the information requested below. Treat each change in employer or position separately.
The information for each employer should include:

A. Employer name, your job title, dates of employment (month/year to month/year), and hours worked per week.
B. Description of this employer (e.g., government agency, private social services provider, etc.), types of services provided and description of clientele served.
C. What was the primary function of your position? What were your major duties and responsibilities? In your description, avoid the use of vague terms such as 'performed office work,' 'assisted clients,' etc.
D. What was the job title, and general background/education of your supervisor (e.g., MSW, social worker, vocational rehabilitation specialist, etc.) ?
NOTE: You must answer ALL of the above. Do not refer to a resume.
08
SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE
Please indicate if you are using the education substitution to meet some or all of the Specialized Experience Requirement.
To receive credit for your academic training, you must submit a legible copy of your OFFICIAL TRANSCRIPTS with your online application.
  • I am not using the substitution.
  • I have successfully completed a Social Service Aid/Assistant curriculum at an accredited community college, technical school, or junior college which resulted in a Certificate of Achievement, Associate of Science, or related degree.
  • I have successfully completed a curriculum in social work, sociology, psychology, education, human development or other related behavioral science from an accredited college or university.

Required Question
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