Description:
Terrazzo & Marble Supply Co. is a 100% Employee-Owned, industry-leading business with over 75 years of success. We are one of the largest distributors of natural stone slabs, poured-in-place terrazzo, and quartz surfacing. We believe that the teamwork and dedication of our employee-owners are the cornerstone of our success.
We are looking for a Full-Time, Permanent Design Consultant. The primary responsibilities involve assisting customers, including designers, architects, and builders, in selecting materials in the showroom.
DUTIES AND RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Answer incoming showroom calls and provide customer service.
- Responds to all inquiries and requests in a timely and professional manner.
- Maintains and nurtures existing client relationships.
- Assist in material selections.
- Maintain showroom appearance.
- Possess and maintain industry product knowledge.
- Cross-trained to assist in the customer service department when needed
- Performs other duties as assigned by the manager.
QUALIFICATIONS:
- Associate's degree or equivalent from a two-year college, or six months to one year experience, or equivalent combination of education and experience.
- Excellent written and verbal communication skills.
- Proficient in order processing systems.
- Good judgment with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Demonstrated ability to make successful presentations to individuals or groups at all levels of an organization
- Strong organizational skills; able to manage priorities and workflow.
- Ability to work independently and as a member of various teams and committees.
- Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
- Proven ability to handle multiple projects and meet deadlines
- Strong interpersonal skills.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
COMPETENCIES:
- Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
- Customer Service : Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Teamwork : Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts team success above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Safety and Security: Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.
What You'll Love About Us:
- Great Company Culture : Ownership culture means investing in each other's success. Passionate, accountable, trusted, collaborative, and innovative are the core values that guide us.
- Rest and Relaxation : Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals.
- Health Benefits : There are several different BCBS Medical plans. Some offer a HSA (which includes a company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program.
- Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education.
- Pay: Combination of base salary and a quarterly stone sales incentive program payments depending on sales.
Compensation details: 20-22 Hourly Wage
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