Public Relations Officer – Community Liaison (Spanish) – SF Municipal Transportation Agency – (1314 TPV) – (143381)
Department: Municipal Transportation Agency
Job class: 1314-Public Relations Officer
Salary range: $111,072.00 - $145,392.00
Role type: Temporary Provisional Permanent Civil Service
Hours: Full-time
About:
The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.
Our Vision: Excellent transportation choices for San Francisco.
Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation system.
The Public Outreach and Engagement Team is establishing a Community Liaison program to address the needs of the major limited English proficient groups in San Francisco and help build relationships between the SFMTA and the public. This includes an increase and improvement of multilingual materials and services offered by the SFMTA to its community stakeholders.
Under direction of the Public Outreach and Engagement Manager, the Community Liaison Public Relations Officer will work to develop a comprehensive public participation program and expand the agency’s capacity to accommodate the pressing needs of the Spanish speaking community throughout San Francisco.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:
- Increases participation among stakeholder groups by consulting residences, businesses, and community-based organizations adjacent to proposed changes.
- Participates in outreach events and activities to promote awareness of SFMTA services.
- Develops and implements a comprehensive public participation program for assigned projects.
- Establishes, develops, and maintains relationships with key stakeholders.
- Keeps the public informed of the agency’s activities by applying appropriate public participation techniques.
- Develops and provides presentations to community, staff, or policymaker groups.
- Represents the agency at meetings and conferences.
- Drafts, designs, prepares communications materials for transportation projects.
- Prepares correspondence in response to public inquiries.
- Maintains relationships with stakeholders and advocacy groups.
- May supervise staff performing moderately complex work.
- Performs other duties and responsibilities as assigned.
How to qualify
- Possession of a baccalaureate degree from an accredited college or university; AND
- Four (4) years of verifiable full-time professional experience in public relations, social media, or advertising, including at least one (1) year in planning and conducting a public relations program.
Special Condition:
- Fluent in speaking, reading, and writing Spanish in a professional setting.
- Possession of a current valid driver’s license.
Desirable Qualifications:
- Strong public relations skills, including experience in public outreach and community relations.
- Ability to communicate with diplomacy and build consensus with stakeholders.
- Knowledge of regional government and political environment.
- Strong writing and public speaking skills.
Note: The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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