Make your mark at Daybreak Games and take your place in games history!
Here at Daybreak, we make games that bring people together.
Together we have built and introduced some of the most famed and beloved gaming franchises to millions of players worldwide including H1Z1, DC Universe Online, PlanetSide, EverQuest, Lord of the Rings Online, & Dungeons & Dragons Online.
Join a team where your contributions matter!
We focus on quality, learning, opportunity, family and community.
We will support, mentor and develop your career.
Job Description
Studio/Department: Technical Operations
Employee Type: Full Time, Regular
Salary Range: $65,000 - $110,000, pay may vary on location.
We are seeking a talented and motivated Network Engineer to join our dynamic Technical Operations group. Our team manages and operates multiple datacenters globally, supporting a variety of gaming products. The ideal candidate will have a solid foundation in network engineering, with experience working with a range of network devices and technologies, as well as strong troubleshooting and customer service skills.
Key Responsibilities:
- Manage and maintain network devices across all sites, including switches, routers, firewalls, load balancers, wireless and related equipment from vendors such as Cisco, Juniper, Fortinet, Palo Alto, and F5.
- Respond to and resolve internal customer requests, providing excellent customer service.
- Participate in an on-call rotation to ensure network availability and performance.
- Conduct periodic visits to datacenters for maintenance, upgrades, and troubleshooting.
- Collaborate with the technical operations team to support the organization's 300 users and 8 live gaming products across 5 global datacenters.
- Develop and maintain network documentation, including diagrams, configurations, and procedures.
- Utilize scripting languages like Python to automate network tasks and improve efficiency.
- Stay current with industry trends and emerging technologies to continuously improve the network infrastructure.
Required Skills and Experience:
- 3-5 years of experience in network engineering.
- Hands-on experience with network devices from Cisco, Juniper, Fortinet, Palo Alto, and F5.
- Strong understanding of network protocols, routing, and switching.
- Experience with network management, monitoring, and troubleshooting tools.
- Proficiency in Python for network automation is a plus.
- Excellent technical troubleshooting skills.
- Strong communication and teamwork skills.
- Ability to work with a broad range of technologies and handle diverse implementation discrepancies.
Preferred Qualifications:
- CCNA, CCNP, or equivalent certifications.
- Experience working in a multi-vendor environment.
- Familiarity with enterprise network requirements; datacenter, offices, etc.
Soft Skills:
- Strong verbal and written communication abilities.
- Ability to work effectively in a team environment.
- Strong organizational skills and attention to detail.
- This is a work-from-home (WFH) position, but the candidate must be local to the San Diego studio.
- Travel to the home studio, remote studios, and datacenters as required by projects.
Opportunities for Growth:
- Opportunities for career advancement within the Technical Operations group.
- Access to professional development resources and industry certifications.
If you are passionate about network engineering and looking for a challenging role in a vibrant gaming company, we would love to hear from you. Join us to help ensure our gaming infrastructure runs smoothly and efficiently, providing the best experience for our players worldwide.
About Daybreak San Diego and Darkpaw Games:
Our headquarters is where gaming and San Diego culture collide; Creating a vibrant work environment that epitomizes our belief that every day should be well played.
Exceptional employee benefits: 18 days PTO first year; Robust Medical, Dental, Vision insurance coverage for entire family; Company matched 401(k) vested immediately; Flex Spending Accounts, generous tuition reimbursements, ultra-creative environment, bring your dog to work with you.
Be Aware of Fraudulent Recruiting Activities
Daybreak Game Company will never ask applicants for social security numbers, date of birth, bank account information or other sensitive information in job applications.
**Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.**
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