Chief compliance officer - bank

We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given.

At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

Job Summary

The Chief Compliance & CRA Officer reports to the Chief Risk Officer of Thrivent Bank. This role leads the Bank’s Community Reinvesment Act Program as well as broad Compliance activities, Compliance Assurance Testing, BSA/AML, and Responsible Banking/Fair Lending Programs and oversees the effectiveness of the Bank’s Compliance Management Systems (CMS). The Chief Compliance & CRA Officer will be a key member of management and will work closely with leaders throughout the Bank to assess business processes for identifying and managing compliance risk and to deliver organizational effectiveness and efficiency. This role serves as a trusted business advisor and will bring a balanced and pragmatic risk-reward perspective that allows for effective partnership with senior management in reaching business goals. This includes being comfortable constructively working through challenging use cases to create winning ideas and solutions to ensure that the Bank achieves its risk management, operational, and commercial performance objectives.

• The offices of Thrivent Bank will be located in the Salt Lake City Valley.
  
  

Job Responsibilities And Duties

• Leads a risk-based organizational-wide compliance program designed to ensure the Bank’s compliance with all relevant laws, regulations, and rules governing its operations and product and service offerings.
• Responsible for ensuring the Bank has an effective Compliance Management System (CMS) and satisfies the Bank’s compliance risk management obligations under the FDIC and other applicable regulatory guidance.
• Leads the Bank’s Responsible Banking/Fair Lending Program.
• Leads the Bank’s CRA Program including cultivating community relationship within Utah.
• Manages the 2nd line Compliance Assurance Testing team.
• Manages the BSA/AML team.
• Oversees the regulatory change management process to collaboratively work with business partners to ensure legislative and regulatory changes are identified and implemented effectively on a timely basis.
• Oversees and coordinates applicable regulatory compliance related communications and examinations.
• Oversee and coordinate Regulatory Compliance Training for all employees as well as the Board of Directors.
• Collaborates with executive leadership across the bank to serve as a resource for all aspects of compliance risk management.
• Administers, maintains, and improves the compliance policies, procedures, and processes of the Bank.
• Participates in planning, development, implementation, and evaluation of strategic business and performance goals of the responsible areas.
• Chairs the Compliance Risk Management Committee.
• Oversees and ensures monitoring of requirements from banking regulatory agencies to ensure compliance.
• Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
• Supports and/or develops an environment in which Thrivent Bank employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
• This position will interface with regulators, the board of directors, management executives, and will have direct influence on the strategic compliance objectives and outcomes for Thrivent Bank.
  
  

Job Qualifications

Required:

• Bachelor's degree required, MBA or JD preferred.
• Minimum 10 years of regulatory compliance experience in banking and/or financial services, primarily within an ILC charted bank.
• Minimum 7 years of management/supervisory experience; Community Reinvestment Act (CRA) program experience; or equivalent combination of education and experience.
• Knowledge of federal statutory and regulatory frameworks, including key consumer regulations (e.g., Truth-in-Lending Act, Truth-in-Savings Act, Home Mortgage Disclosure Act, Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act, Electronic Funds Transfer Act, Community Reinvestment Act, Federal Trade Commission Act, FDIC guidelines and regulations on predatory and abusive lending, privacy, complaint management, anti-money laundering and other suspicious activities).
• Experience with Governance, Risk and Compliance solutions specifically in the areas of compliance risk assessments, regulatory change management, compliance testing & monitoring, and issue management workflows.
  
  

Certificates or Licenses:

At least one of the following certifications are required:

• Certified Regulatory Compliance Manager certification (CRCM).
• Certified Anti-Money Laundering Specialist (CAMS).
• Certified Information Privacy Manager (CIPM)/Certified Information Privacy Professional (CIPP) or similar certification preferred.
  
  

Preferred:

• Technical knowledge of banking and compliance with a focus on consumer lending, commercial lending, and consumer & commercial deposit products and services.
• Project management experience with large scale projects.
• Appropriate use of technology tools, including Data Analytics, to drive audit effectiveness and efficiency.
• Ability to influence/motivate others to produce desired results.
• Well-established reputation and relationships with regulators with specific experience working with the FDIC and UDFI.
• Strong ability to work in a complex team environment requiring exceptional communication and organizational skills.
• Leadership experience in enhancing/managing a compliance risk management program in a fast-growth environment.
• Working knowledge of bank technology and operating systems.
• Extensive knowledge of compliance and regulatory concepts, practices, and methodologies.
• Extensive knowledge of risk management principles and practices.
• Drive a continuous improvement and value-adding culture in the Compliance Department.
• Keep abreast of developments in the compliance field and adopt changes to drive improvement.
• Superior analytical and critical thinking skills.
• Excellent listening, verbal, written and presentation communication skills. Strong influencing and negotiation skills.
• Passion to help improve operations continuously.
  
  

Additional Information

• This position allows a flexible work arrangement meaning you may work on-site and/or remotely from Utah.
  
  

Pay Transparency

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $170,238.00 - $230,323.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to or call 800-847-4836 and request Human Resources.

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