Medical Assistant/ Patient Care Coordinator

Overview
Who we are
Our award-winning Bariatric Practice is based on providing exemplary customer service, while assisting patients to achieve their weight loss goals. With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to improved health. We serve patients in New York, New Jersey and Connecticut.
How you'll serve our patients
Every day is an opportunity to grow and provide better outcomes at every level. Whether your interests lie as medical staff, administrative, facilities or marketing, every individual plays an important part in our success and the success of our patients. We are a fast-paced growing practice that is always looking for new talent and great employees to enhance our team.
You will serve patients daily in a multitude of ways:
What is in it for you
Medical Insurance, Dental & Vision Insurance, 401k & 4% Match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development
Compensation for this position ranges from $24 - $26 per hour depending on experience.
Responsibilities

• Supports management and leadership
• Handle all administrative duties in a timely manner
• EMR (Electronic Medical Record) data entry
• Obtaining vital signs on each patient
• Assist physician with gathering patient history
• Ensures patients are prepared for their planned procedures including proper education, follow-up plans and post procedure instructions
• Draft preliminary reports and letters for the physician through the EMR system
• Present reports and letters to physician for revision and final approval
• Greet patients and escort them to the exam rooms
• Fit and measure patients for compression stockings
• Take before and after pictures of patients
• Assist with the preparation of medications and filling syringes, as permitted by state law
• Ensure that rooms are stocked accordingly
• Assist the Ultrasound Tech with the ordering of all medical supplies
• Clean and prepare rooms
• Assist with room and tray set up for patient procedures
• Prepare and maintain charts for new and existing patients. Verify that all information is correct and up to date
• General administrative duties as directed by Office Manager
• Confirm insurance benefits as noted on patient chart
• Demonstrating knowledge of scheduling
• Strong organization with attention to detail
• Analytical problem-solving skills
• Ability to work independently and as a team member
• Communicating with patients about their weight loss journey through emails, phone, Zoom calls, and face-to-face conversations
• Managing patient accounts with contact information, insurance and financial information in a confidential manner
• Scheduling patient visits and answer questions, including billing and weight loss journey from start to finish
• Coordinating all surgical procedures for patients and communicate with medical facilities such as hospitals and ambulatory surgery centers
• Ensuring services comply with state and federal regulatory requirements
• Teamwork to coordinate with Doctors and other health care personnel
• Strong verbal communication skills to communicate with patients and the health care team
• People skills to connect emotionally with patients
• Experience in either Patient Experience or Customer Service
• Patient Care Coordinators are to be in-office (where applicable), and may be required to travel, as meeting New Patients face-to-face adds to the patient's experience

Qualifications

• High school diploma or equivalent
• Bachelor degree preferred
• Medical Assistant Certification (CMA) required
• Previous experience in healthcare administration or other related fields
• Strong organizational skills
• Ability to thrive in a fast-paced environment