Position can also be based in TX.
General Purpose Of The Position
The purpose of this position is to produce new sales revenue for Switch Connect. This position will report to the VP of Connectivity.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Essential Duties And Responsibilities
- Sales of telecommunications services for direct, wholesale or agent channel models
- Be 100% available for colo sales team to assist with projects, calls, tours, questions and other needs as they arise
- Effectively manage sales and quoting process of telecommunications services for Switch customers and prospects
- Team selling - engage and effectively manage sales process of telecommunications services in support of the Switch colocation team’s sales process
- Assist with circuit ordering and provisioning process including project management, customer communications, escalations, updating Salesforce.com and other tasks as needed
- Interact with clients in a manner that reflects the positive, professional image of Switch
- Drive incremental revenue and customers to Switch with a focus on network services
- Perform effective and accurate customer network reviews, designs, and work with technical resources internally and externally to create the best solutions for Switch customers leveraging a large portfolio of global carrier’s products
- Perform effective and accurate data center tours that educate clients about the unique and industry-leading capabilities of the facilities with the goal of closing new business
- Consistently and accurately enter and record all customer-related activities into Salesforce
- Continually maintain contact with prospects and close new business effectively
- Consult with prospects to help them architect their data center and network deployments based on the capabilities of the Switch data centers and Switch Connect
- In accordance with your VP’s direction, interact with Switch’s carrier partners to obtain circuit pricing, negotiate terms, drive circuit provisioning, maintain communication and positive relations, and or follow-up on various carrier related issues
- Create and respond to quotes that reflect the prospect’s architecture requirements and accurate pricing
- Manage telecommunication circuit quotes from request to delivery
- Assist the sales team in the sales process and various tasks
Other Duties:
- Responsible for staying abreast of best practices both internally and externally
- Assist with special projects on an ad hoc basis
- Other projects and/or duties as assigned
Required Job Skills:
- Strategic thinking – must be able to win complicated telecommunications deals while driving the sale from start to finish in a timely manner
- Entrepreneurial minded
- Always drive for a next step
- Detail oriented with ability to be very organized while managing large work loads
- Excellent communication skills
- Excellent project management skills
- Excellent follow-up skills
- Work well with a team
- Punctual
- Technical knowledge of telecommunications products and services
- Self-starter with ability to recognize core priorities for the business and prioritize work load accordingly
- Hard work ethic
- Honest
- Required to be in the data center 5 days per week to support sales team
- Excellent negotiation skills
Computer Equipment and Software:
- Thorough working knowledge of various software applications including Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
- Intermediate skills in SalesForce
Education and Experience:
Education: Bachelor’s degree or equivalent combination of education and experience
Experience: Minimum of 3 + years progressively responsible experience in sales or sales engineering in telecommunications
Telecom experience a must
Experience with SIP and SDWAN services highly valued
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
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