a. Fiber Installation & Burial: Pull pre terminated fiber from the nearest vault location to the customer's home.
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Utilize direct burial techniques for the fiber, ensuring compliance with local regulations and best practices.
Where required, sleeve the conduit in any openly exposed areas to ensure aesthetic consistency and hide the visible conduit, matching the surrounding environment.
b. Equipment Installation: Install the home router at the central location of the home or at the customer's preferred location, taking into account optimal WiFi signal distribution and customer preferences.
Verify that all equipment is properly configured and powered.
c. Documentation: Take detailed photos of the installation, including:
Inside and outside views of the fiber installation.
The back of the customer's router, clearly showing the MAC address and serial number.
Label and store photos for inclusion in the project documentation.
d. Test & Turn-Up: Conduct a comprehensive speed test to ensure the installed service meets the specified Service Level Agreement (SLA).
Gather performance metrics, including upload and download speeds, and confirm that all SLAs are satisfied.
Provide customer training on basic router operations, such as rebooting the system and connecting devices to the WiFi network.
e. Customer Sign-Off: Obtain the customer's formal sign-off upon successful completion of the installation, including acknowledgment of satisfactory performance and system functionality.
Provide a scanned copy of the signoff to us