Company:
Raydiant
Location: San Francisco
Closing Date: 27/10/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Qualifications
- You Have 1-3 years experience in an account management role
- Experience achieving revenue and retention metric goals
- Expertise in contract and pricing negotiations with external senior partners
- Experience conducting requirements gathering with multinational customers, recommending solutions, informing business cases for feature development with products teams, and balancing expectations for both parties
- Experience supporting go-to-market efforts for new products or customer segments without a playbook
- Expertise in client-facing discovery and consultation, resulting in selling through multi-channel and product solutions that meet business need
Responsibilities
- As a member of the Account Management team, you will help define and iterate our approach to maximizing Raydiant’s revenue potential within its largest customer base
- The Key Account Manager builds strong relationships at senior levels of multiple touch-points in the organization, understands how to gain consensus and organizational momentum, drives to the initial sale and continues to nurture client relationships post-sale to grow the business
- You will be well-versed in working with senior decision makers, including C-level executives, IT, finance and operations
- You will have experience managing complex projects with multiple stakeholders on behalf of global customers, inclusive of global deal negotiation, contracting and technical solutioning
- You will work in collaboration with product, engineering, finance, customer success, marketing, legal and sales to ensure successful growth of our most strategic accounts
- Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within global enterprise grade organizations
- Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy and ongoing account management
- Develop a playbook to expand Raydiant’s platform across all franchisee locations
- Discover challenges and aspirations with customers, using Raydiant's platform and product portfolio to grow their success through up-sell and cross-sell opportunities
- Partner with sales peers to establish and grow newly on-boarded, high-value customers, identifying patterns of success in repeatable strategic and technical solutions used to improve market development
- Be the "voice of the seller" curating analysis of product performance from your managed book and providing relevant feedback for Raydiant’s product roadmap
- Seek opportunities to remove roadblocks and establish new processes, such as cross-functional workflows, for both your sellers and your Account Management team within Raydiant
Benefits
- Full medical and dental plans
- 401(k) plan
- Flexible PTO and paid holidays
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Raydiant