Family Experience Coordinator

The Y is a dynamic and diverse human service organization committed to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility.
FAMILY EXPERIENCE COORDINATOR
YMCA of South Hampton Roads is seeking a highly motivated Family Experience Coordinator to join our dynamic and diverse team. The Family Experience Coordinator will be directly responsible for administration and program management of Family Programs, Stay 'N Play, Interactive Zone and Birthday Party rentals. Provides operational leadership in the development of new programs and maintains high standards of quality in all programs.
ESSENTIAL FUNCTIONS:

1. Supports association's goals and objectives
2. Assists in the fiscal management in all areas of responsibility
3. Plans, develops and implements programming for Stay and Play, Interactive Zone, Youth and Family Programs and related programs
4. Communicates the YMCA mission and objectives to the community
5. Participates in assigned aspects of the Annual Giving Campaign

ADDITIONAL RESPONSIBILITIES:

• Plan, develop, implement and supervise Family Programs, Birthday Party Rentals, Stay N' Play and Interactive Zone areas
• Provide strong leadership and support for attaining association's goals and objectives
• Assist the Regional Senior Program Director in providing strong fiscal management in all areas of responsibility including the structuring and implementation of youth and family programs at Blocker Family YMCA
• Supports the Regional Senior Program Director by managing and providing leadership to Youth Programs, Family Programs, Stay 'N Play and Interactive Zone areas
• Provides direct service in Youth Programs, Family Programs, Stay 'N Play and Interactive Zone areas.
• Directly supervises the hourly youth staff team.
• manage and provide leadership to existing and potential new youth programs
• Responsible for payroll and schedules of staff within the program areas listed above along with the assistance of the Senior Regional Program Director
• Responsible for direct staff coverage as relates to shortages and absences due
• Monitor the achievements of established program objectives and exercise appropriate action to assure the achievements of the objectives are the highest quality programs and services
• Assist in the purchase, inventory and delivery of all program related supplies.
• Assist with program promotion and increasing enrollment numbers in all youth development and family programs, which includes the distribution of marketing materials
• Provide support in administrative paperwork of participant files, staff lesson plans, program evaluations and direct service hours in programs as needed, while meeting appropriate deadlines within the association and center
• Ensures the YMCA of South Hampton Roads quality program guidelines are adhered to as outlined in the Gold Book
• Participate in association Design Teams, training as well as family center staff, program and department meetings
• Conduct staff training and evaluations and assist in the recruitment and supervision of all staff and volunteers in related programs
• Responsible for the overall safety, cleanliness and function of all related facilities and equipment.
• Ensure all program operations are consistent with association procedures, including emergency, insurance, accident, purchasing, personnel, accounting and other administrative systems.
• Maintain confidentiality and professionalism at all times, to include being a good role model by promoting healthy living and exceeding dress code at all times
• All other job duties assigned by the Senior Program Director or Executive Director.
• Participate in a successful Annual Support Campaign. Active leadership required in staff giving and community gifts division
• Communicate the YMCA mission and objectives to the community

QUALIFICATIONS:

• Minimum two years programmatic experience as a coordinator or supervisor of child care programs
• Strong management and development skills to facilitate positive relationships with participants, members, staff and volunteers
• Minimum of 18 years of age
• Degree preferred in Early Childhood Education or related field or working towards a degree in the above areas

ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS:

• Must be able to lift and pull 50 pounds
• Must be able to stand or sit for long periods of time
• Must be able to sit, stand, stoop, kneel, run and climb unassisted.
• Must be physically able to successfully complete required certifications
• Must be able to perform the duties of direct reports

BENEFITS:
We are committed to providing our employees with the support they need. At the YMCA of South Hampton Roads, we offer medical, dental, and vision benefits as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

• Free YMCA membership at all locations (valued at $760)
• Health, long-term disability and life insurance
• Employer contributions to 401A retirement (based on qualified hours)
• 403B retirement plan (employee contributions)
• 50% discount on YMCA child care and camp programs

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
BACKGROUND CHECKS:
An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver's license record, and/or a Child Protective Services Check (CPS). Additional driver's license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.
TO APPLY:
Please submit an application on the YMCA of South Hampton Roads' Job Opportunities Page, at submit an online application.
I have read the above job description and understand and accept all of the responsibilities. I will acquire the required certifications and maintain those certifications throughout my employment with the YMCA of South Hampton Roads. I understand that in the event I am unable to perform the job as outlined in this description or in accordance with any YMCA rule, policy, or regulation or I do not maintain my certifications, I will be released from employment at the YMCA.
The YMCA of SouthHampton Roads is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at YSHR will be based on merit, qualifications, and abilities. YSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or genetics.
Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essentialfunctions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive.
Other details

• Job Family Child and Family Services
• Pay Type Hourly
• Min Hiring Rate $14.00
• Max Hiring Rate $16.00

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